Job Overview
Compensation
Type:
Salary
Rate:
Range $36,776.36 - $40,393.57
Work Schedule
Flexible
Day Shifts
Benefits
quarterly bonuses up to $3200 per year
flexible scheduling
Paid Time Off
hotel discounts
Free room nights
Medical insurance
Dental Insurance
Vision Insurance
Prescription coverage
Life insurance
Disability insurance
Team Member Assistance Program
Company-matched 401(k)
Mentorship and career development programs
Job Description
Drury Hotels is a renowned hospitality company committed to delivering exceptional guest experiences across its portfolio of properties. Located in the heart of Santa Fe, New Mexico, the Drury Hotel at 828 Paseo de Peralta offers a warm, welcoming atmosphere designed to make every guest feel at home. Known for its outstanding customer service and comfortable accommodations, Drury Hotels has earned a strong reputation in the hospitality industry for its dedication to quality and guest satisfaction. The company places equal emphasis on the well-being and professional growth of its team members, fostering a work environment where employees can thrive.
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Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to handle cash transactions accurately
- Strong communication and interpersonal skills
- Ability to multitask and remain organized in a fast-paced environment
- Availability to work flexible hours including weekends and holidays
- Basic computer skills including proficiency with office machines and reservation systems
Job Qualifications
- Warm and friendly manner in relating to and interacting with the public
- Demonstrated attention to detail while handling multiple tasks simultaneously
- Familiarity with handling money, making change, and using office machines
- Ability to speak and receive direction in English both written and verbal
- Willingness and ability to work alone as scheduled
Job Duties
- Assist guests in a friendly, efficient, courteous, and professional manner
- Perform front desk related functions including checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution
- Assist with breakfast and 5:30 p.m. Kickback service including food preparation, setup, guest service as a host or bartender, and cleanup
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers
- Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude
Job Qualifications
Experience
No experience required
Job Location
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