Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Benefits
quarterly bonuses up to $3200/year based on hotel results
flexible scheduling
Paid Time Off
hotel discounts and free room nights
Mentorship and career growth opportunities including management training
Medical, dental, vision, prescription, life, disability insurance
Company-matched 401(k) plan
Job Description
Drury Hotels is a well-established hospitality company known for its commitment to quality service and employee satisfaction. Located at 4310 The 25 Way Northeast in Albuquerque, New Mexico, Drury Hotels combines a welcoming atmosphere with career growth opportunities for its team members. Ranked among Forbes' Best Midsize Employers in 2024, Drury Hotels emphasizes a culture where every employee is valued and encouraged to succeed. The company delivers exceptional guest experiences through a customer-first philosophy, making it a standout name in the hotel industry. Drury Hotels offers a robust benefits package and a supportive work environment where team members thrive both... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality is preferred
- Ability to handle cash transactions accurately
- Strong communication skills in English, both written and verbal
- Ability to multitask and maintain attention to detail
- Capacity to work flexible hours including evenings and weekends
- Willingness to work independently and as part of a team
Job Qualifications
- Warm and friendly manner in relating to and interacting with the public
- Demonstrated attention to detail while handling multiple tasks simultaneously
- Familiarity with handling money, making change, and using office machines in day-to-day activities
- Ability to speak and receive direction (written and verbal direction) in English
- Willingness and ability to work alone as scheduled
Job Duties
- Serve as the happy, helpful face of our hotel to guests entering and departing our front door
- Ensure exceptional, positive experiences for our diverse team members and guests
- Assist guests in a friendly, efficient, courteous, and professional manner
- Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution
- Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers
- Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude
Job Location
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