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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.25 - $24.50
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
flexible schedule
Job Description
InTown Suites is a well-established hotel company dedicated to providing exceptional value and memorable experiences for all our guests. We pride ourselves on attention to detail and the small gestures that make a significant impact on guest satisfaction. Our commitment to excellence starts with our dedicated staff, who work hard to maintain high standards across our properties. As a company, InTown Suites fosters a supportive and dynamic work environment where team members are encouraged to grow and succeed in their roles.
Currently, InTown Suites is seeking a Housekeeping Supervisor at one of our hotel properties. This role is pivota... Show More
Currently, InTown Suites is seeking a Housekeeping Supervisor at one of our hotel properties. This role is pivota... Show More
Job Requirements
- Minimum 1-year housekeeping experience or 6 months supervisory experience
- High school diploma or equivalent
- Proven skills and performance in housekeeping
- Good knowledge of housekeeping and laundry operations
- Ability to visually inspect rooms and public areas for cleanliness
- Effective communication skills
- Ability to manage multiple activities under pressure
- Flexibility to work long hours
- Ability to work independently
- Ability to lift and/or move up to 25 pounds regularly and up to 50 pounds occasionally
- Ability to sit, climb, balance, stoop, kneel, crouch or crawl as needed
- Ability to maintain specific vision abilities required for the job
- Comfortable standing for eight hour shifts
- Tolerance to exposure to extreme weather conditions
Job Qualifications
- Minimum 1-year housekeeping experience with proven skills and performance or 6 months supervisory experience in rooms division or related position
- Any combination of education and experience equivalent to high school diploma
- Possess good knowledge of housekeeping and laundry operations, cleaning standards and techniques
- Ability to visually inspect guest rooms, public areas, service areas, etc. for quality in cleanliness and presentation
- Ability to read, speak and write in an efficient manner in order to interact with guests and staff
- Ability to compose and express thoughts in a clear and concise way to ensure effective communication
- Ability to manage multiple activities often in stressful situations with time constraints
- Ability to follow instructions, directions and meet deadlines
- Ability and flexibility to work long hours on a regular basis as business conditions demand
- Ability to use time management skills to effectively get tasks accomplished and work independently with little or no supervision
Job Duties
- Supervise and train all housekeeping staff according to company standard operating procedures
- Schedule housekeeping staff based on company needs
- Ensure all housekeepers are performing up to company standards
- Ensure all guest rooms are serviced and cleaned according to company standards
- Inspect and verify that all vacant rooms are ready to sell prior to opening
- Establish standards for work of housekeeping staff
- Ensure all housekeeping equipment is in good working order and notify General Manager if not
- Fill-in when other housekeepers are absent
- Maintain a safe, secure, and healthy work environment by following and enforcing company standards and procedures
- Ensure adequate supplies of cleaning materials are available
- Ensure that all employee, public, and guest areas are kept clean
- Notify General Manager immediately of any safety and/or security violations of policy
- Notify General Manager of any guest concerns
- Maintain superior customer service when interacting with guests
- Reconcile daily paperwork with General Manager prior to end of shift
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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