Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.50
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Uniform allowance
Training and Development
Employee wellness programs
Job Description
JW Marriott is a premier luxury hotel brand known worldwide for its commitment to exceptional guest experiences and outstanding service quality. As a part of Marriott International, JW Marriott operates a global portfolio of high-end hotels and resorts that cater to discerning travelers seeking sophisticated accommodations and unparalleled hospitality. The brand prioritizes luxury, comfort, and personalized service, consistently aiming to create memorable stays for guests while maintaining the highest operational standards in the hospitality industry.
The role of Guest Room Attendant at JW Marriott is a vital position within the Housekeeping Department, dedicated to maintaining the cleanliness, order, and overall... Show More
The role of Guest Room Attendant at JW Marriott is a vital position within the Housekeeping Department, dedicated to maintaining the cleanliness, order, and overall... Show More
Job Requirements
- High school diploma or GED
- previous housekeeping experience in a hotel, resort, or similar environment
- effective verbal communication skills
- ability to follow written and verbal instructions
- strong attention to detail
- proficiency in operating cleaning chemicals and equipment safely
- time-management and organizational skills
- ability to work independently and in a team
- physical stamina to perform cleaning tasks
- basic English communication skills
Job Qualifications
- High school diploma or GED
- previous housekeeping experience in a hotel, resort, or similar environment
- effective verbal communication skills to interact professionally with guests, supervisors, and co-workers
- ability to follow written and verbal instructions accurately and consistently
- strong attention to detail with the ability to maintain accurate and organized written records
- proficiency in safely operating standard cleaning chemicals and equipment, following all safety guidelines
- time-management and organizational skills to complete assigned rooms efficiently and meet productivity standards
- ability to work independently with minimal supervision while also contributing positively to a team environment
- physical stamina to stand, walk, bend, lift, and perform repetitive cleaning tasks throughout the shift
- commitment to cleanliness and guest satisfaction, ensuring all rooms meet brand standards
- must be able to speak and understand basic English to ensure safe performance of job duties and effective communication with guests and team members
Job Duties
- Clean and service each assigned guestroom in accordance with established cleanliness and presentation standards
- change linens and properly make beds to brand specifications
- thoroughly clean and sanitize all bathroom areas including showers, shower doors, walls, mirrors, tubs, toilets, sinks, faucets, counters, cabinets, shelves, and floors
- empty trash and clean trash receptacles
- replenish all standard bathroom amenities and supplies including towels, toiletries, and paper products
- dust all room surfaces and fixtures including furniture, artwork, mirrors, vents, drawers, and similar items
- ensure all electronics are functioning properly such as televisions, clock radios, telephones, remote controls, hair dryers, irons, and other in-room devices
- clean and restock the minibar or coffee setup including coffee, sugar, creamers, and related supplies
- vacuum carpets thoroughly and inspect under beds, behind nightstands, and behind drapes for cleanliness and items
- report all lost-and-found items to the Housekeeping Coordinator in accordance with established procedures
- report any missing items for investigation and appropriate guest charges if applicable
- notify leadership of rooms with “Refuse Service,” late checkouts, or “Do Not Disturb” status to obtain replacement rooms and meet daily credit requirements
- report maintenance issues including but not limited to lights not working, doors not closing properly, leaks, broken furniture, missing or damaged hangers, hair dryers, irons, or remote controls
- clean, organize, and restock housekeeping carts and storage areas in the assigned section
- follow all safety procedures including keeping guestroom doors closed during service, using proper lifting and carrying techniques, and following chemical safety and PPE guidelines
- complete all assigned rooms each shift in accordance with departmental productivity and quality standards
- provide turndown service as needed or when requested by guests or management
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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