Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
Job Description
Our esteemed hotel is dedicated to providing an exceptional guest experience through superior service and impeccable cleanliness. As a key player in the hospitality industry, we understand that the appearance and maintenance of our facilities significantly influence guest satisfaction and return rates. We prioritize creating a welcoming and comfortable environment for all of our guests, which starts with the diligent efforts of our housekeeping team. Our hotel is committed to fostering a positive culture centered on employee engagement, teamwork, and professional growth. We believe that engaged team members who display genuine enthusiasm and professionalism are the foundation of our success,... Show More
Job Requirements
- Ability to work in a fast-paced environment
- Ability to perform job functions with attention to detail speed and accuracy
- Ability to follow instructions directions and meet deadlines including the thorough cleaning of the minimum number of rooms assigned
- Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests
- Ability to scrub and scour surfaces extending arms overhead to perform cleaning tasks and work in confined spaces
- Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Perform other reasonable job duties as requested by supervisors
- Must be able to traverse from area to area within the operating areas to respond to and assist team members
- Ability to communicate with team members and guests
- Ability to be a team player
- Must be able to work flexible shifts including nights, weekends, and holidays
Job Qualifications
- High school diploma or equivalent and or experience in a hotel or a related field preferred
- Previous cleaning experience preferred
Job Duties
- Perform a variety of cleaning activities which include sweeping, mopping, dusting, polishing, vacuuming, disposing trash and servicing guest rooms daily
- Replace linens on beds and replenish guest room supplies, empty wastebaskets
- Rearrange furnishings, drapes and room accessories
- Provide necessary linen and amenities to guests in accordance with the guest room legend
- Assist in the movement of linen throughout the hotel
- Leave rooms in uniform arrangement as determined by the housekeeping management team and make sure the room door is securely closed and locked
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas
- Respond to guest requests in a timely and professional manner
- Maintain professional etiquette with all guests and team members
- Report any damage, hazards, repairs, and strangers in assigned areas
- Return any items found in guest rooms, hallways, or back of the house to the housekeeping department as a lost and found item
- Assist house attendant in cleaning and maintaining the public areas as needed
- Clean all corridors and service areas
- Must follow all disinfecting and sanitizing policies
- Restock the cart at the end of your shift and organize the closet workspace to prepare for the next day
- Report any exceptional and or unusual circumstances to the on duty supervisor or manager
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working
- Inform management of all suspicious activity during the course of your shift
- Responsible for knowing hotel emergency procedures
- Responsible for following standard operating procedures and safety regulations
- Be knowledgeable of all hotel and casino services, features and amenities
- Consistently offer professional, engaging and friendly service
- Comply with quality assurance expectations, standards and hotel rating guidelines
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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