Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Training and Development
Job Description
Bally's Corporation is a renowned global casino-entertainment company that operates an extensive and rapidly expanding omni-channel presence. With ownership and management of 15 casinos across 10 states in the United States, Bally's has established itself as a leading figure in the gaming and entertainment industry. In addition to casinos, the company owns a golf course in New York and a horse racetrack in Colorado, demonstrating their diverse interests and commitment to providing a wide variety of recreational options to their patrons. Bally's also holds Online Sports Betting (OSB) licenses in 18 states, which showcases its adaptability and progressive approach in... Show More
Job Requirements
- High school diploma or GED
- previous housekeeping or cleaning experience preferred
- ability to work a flexible schedule including weekends and holidays
- must be able to lift 25 pounds
- must be able to push or pull a fully stocked housekeeping cart
- good communication skills
- attention to detail
- ability to follow safety protocols
- willingness to complete mandatory training
Job Qualifications
- High school diploma or GED
- high energy level
- good judgment and common sense
- ability to work a flexible schedule
- ability to lift 25 pounds
- ability to push or pull a fully stocked housekeeping cart
Job Duties
- Cleans, re-stocks, and maintains hotel guestrooms and suites ensuring guest comfort, safety and satisfaction
- enhances the guest experience by providing exceptional service
- services assigned rooms according to departmental specifications within allotted time
- documents room status on assignment sheets
- greets guests passing in corridors establishing eye contact
- ensures that equipment in guestrooms is operational including TV, remote control, phones, lights
- uses cleaning chemicals and safety equipment as instructed
- follows safety protocols
- delivers guest request items promptly
- communicates all maintenance issues to supervisor
- executes daily cleaning projects
- secures master keys while working
- collects and secures lost-and-found articles
- restocks housekeeping cart daily
- responsible for biohazard cleanup in assigned areas
- keeps all storage areas and linen rooms clean and satisfactory
- controls inventory of supplies
- maintains accurate task sheet records including rooms cleaned, lost and found items, linen, terry, and amenities given to guests
- makes suggestions for improvements in operations emphasizing guest satisfaction, revenue increase, and cost reduction
- establishes and maintains close working relationships with coworkers to ensure productivity and morale
- resolves guest issues
- adheres to department and property policies and procedures
- upholds the mission statement and represents Bally’s positively
- trains new employees as needed
- maintains knowledge of the property including memorabilia
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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