Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.50 - $15.50
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Flexible Schedule
Job Description
Bally's Corporation is a leading global casino-entertainment company renowned for its diverse and expansive presence in the gaming and hospitality industry. With ownership and management of 15 casinos across 10 states in the United States, alongside a golf course in New York and a horse racetrack in Colorado, Bally's maintains a robust omni-channel footprint. The company further extends its influence with access to online sports betting (OSB) licenses in 18 states across the country. Internationally, Bally's has recently expanded by acquiring Aspers Casino in Newcastle, UK, thereby strengthening its global entertainment portfolio. In addition to its physical locations, Bally's operates... Show More
Job Requirements
- High school diploma or GED
- Ability to work a flexible schedule
- Must be able to lift 25 pounds
- Must be able to push or pull a fully stocked housekeeping cart
- Completion of mandatory compliance training within 30 days of hire date
- Active Shooter Awareness Training
- General Employee Safety Training
- Hazard Communication
- Responsible Gaming Awareness Training
- Title 31 Introduction Overview
- Title 31 SAR Incident Reporting Awareness Training
- Sexual Harassment Awareness for Frontline
Job Qualifications
- High school diploma or GED
- Good judgment and common sense
- Ability to work a flexible schedule
- High energy level
- Ability to lift 25 pounds
- Ability to push or pull a fully stocked housekeeping cart
- Knowledge of safety protocols and cleaning procedures
- Experience in hospitality or housekeeping preferred but not required
Job Duties
- Enhances the guest experience by providing exceptional service
- Services assigned rooms according to departmental specifications within allotted time
- Documents room status on assignment sheets
- Greets guests passing in corridors establishing eye contact
- Ensures that equipment in guestrooms is operational including TV remote control phones and lights
- Uses cleaning chemicals as instructed
- Uses safety equipment as required
- Follows safety protocols as required
- Delivers guest request items
- Communicates all maintenance issues to supervisor
- Executes daily cleaning projects
- Secures master keys while working
- Collects secures lost-and-found articles
- Restocks housekeeping cart daily
- Responsible for biohazard cleanup in assigned areas
- Keeps all storage areas and linen rooms in a clean and satisfactory condition
- Controls inventory of supplies
- Maintains accurate task sheet records
- Logs rooms cleaned lost and found items original location linen terry and amenities given to guestrooms
- Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction revenues as well as reducing costs
- Establishes and maintains close working relationships with all Hard Rockers to ensure maximum cooperation productivity morale and guest service
- Resolves guest issues
- Adheres to department and property policies and procedures
- Upholds the mission statement and represents Ballys in the most positive manner with guests coworkers managers and vendors
- Lives by the Ballys values
- Trains new employees as needed
- Maintains knowledge of the property including memorabilia
Job Qualifications
Experience
No experience required
Job Location
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