Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.50 - $15.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Paid holidays
Job Description
Bally's Corporation is a globally recognized casino-entertainment company with a broad and expanding omni-channel presence. The company owns and manages 15 casinos across 10 states in the United States, alongside diverse entertainment assets including a golf course in New York and a horse racetrack in Colorado. Bally's also holds access to Online Sports Betting (OSB) licenses in 18 states, enabling it to deliver a broad suite of gaming options to a regional and national audience. Its recent acquisition of Aspers Casino in Newcastle, UK expands its international footprint and strengthens its diversified entertainment offerings. Bally's Interactive International, formerly known as... Show More
Job Requirements
- High school diploma or GED
- ability to work a flexible schedule
- must be able to lift 25 pounds
- must be able to push or pull a fully stocked housekeeping cart
- completion of mandatory compliance training including active shooter awareness, general employee safety training, hazard communication, responsible gaming awareness, Title 31 training, and sexual harassment awareness
- physical capability to stand, walk, lift, carry, push, pull, kneel, crouch, and perform repetitive motions
- good judgment and common sense
Job Qualifications
- High school diploma or GED
- experience in housekeeping or hospitality preferred
- good communication skills
- ability to follow safety protocols
- attention to detail
- good judgment and common sense
- ability to work a flexible schedule
- physical ability to lift 25 pounds and push or pull housekeeping carts
- willingness to complete mandatory compliance training
Job Duties
- Enhances the guest experience by providing exceptional service
- services assigned rooms according to departmental specifications within allotted time
- documents room status on assignment sheets
- greets guests passing in corridors establishing eye contact
- ensures that equipment in guestrooms is operational including TV, remote control, phones, and lights
- uses cleaning chemicals and safety equipment as instructed
- follows safety protocols
- delivers guest request items
- communicates all maintenance issues to supervisor
- executes daily cleaning projects
- secures master keys while working
- collects and secures lost-and-found articles
- restocks housekeeping cart daily
- responsible for biohazard cleanup in assigned areas
- keeps all storage areas and linen rooms clean and satisfactory
- controls inventory of supplies
- maintains accurate task sheet records including logging rooms cleaned, lost and found items, linen, terry, and amenities given to guestrooms
- makes suggestions for improvements in overall operations
- establishes and maintains close working relationships with all Hard Rockers to ensure maximum cooperation, productivity, morale and guest service
- resolves guest issues
- adheres to department and property policies and procedures
- upholds the mission statement
- represents Hard Rock Biloxi positively
- lives by Hard Rock values
- trains new employees as needed
- maintains property knowledge including memorabilia
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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