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Shaner Hotel Group logo

Guest Room Attendant | Philadelphia Residence Inn

Job Overview

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Compensation

Hourly
Range $13.50 - $16.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
flexible schedule

Job Description

Shaner Hotels is a prominent and award-winning hospitality owner-operator and management company specializing in a wide range of hotel services across multiple locations. With a diverse portfolio that includes over 65 full-service, select-service, extended-stay, and resort properties encompassing more than 7,500 rooms spread across 14 states and four countries, Shaner Hotels has established itself as a leader in the hospitality industry. Their comprehensive services cater to investors, hotel owners, and hospitality brands, offering expertise in hotel development, design and construction, e-commerce, and revenue management. The company also partners with top hospitality brands and operates independent locations, ensuring a broad and... Show More

Job Requirements

  • Minimum high school diploma or equivalent
  • At least one year of cleaning experience
  • Ability to work flexible hours including weekends and holidays
  • Strong communication skills in English
  • Knowledge of safety and security procedures
  • Ability to handle guest complaints professionally
  • Physical ability to perform cleaning duties

Job Qualifications

  • Minimum one year cleaning experience
  • Previous hotel experience preferred
  • Ability to satisfactorily communicate with guests management and co-workers
  • Knowledge of proper chemical handling
  • Bilingual English Spanish a plus
  • Knowledge of local activities and attractions appropriate for clientele

Job Duties

  • Be available to work a flexible schedule including weekends holidays and varied shifts
  • Handle guest complaints ensuring guest satisfaction
  • Maintain standards of quality and cleanliness throughout daily assignments
  • Observe all house and safety rules housekeeping room procedures and security procedures
  • Clean and service assigned guest rooms by category priority according to franchise and hotel standards
  • Return and restock cart at end of shift
  • Complete additional deep cleaning seasonal cleaning functions as scheduled
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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