Guest Room Attendant - Live Hotel - Maryland

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.50
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Work Schedule

Rotating Shifts
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Benefits

Comprehensive group health benefits
Free Basic Life Insurance
Free Short Term Disability
Free long term disability
generous retirement savings options
Paid Time Off
Tuition Reimbursement
on-site wellness center
Training and career growth pathways
Rewards and recognition programs
Annual merit based pay increases
Discretionary performance bonuses
discretionary service bonuses
Free parking
Free Food
Discounted meals
hotel discounts
Food and beverage discounts
entertainment discounts

Job Description

Maryland Live! is a dynamic and vibrant casino resort located in the heart of Maryland, renowned for offering a high-energy experience that combines gaming, entertainment, dining, and hospitality. This property is a popular destination for guests seeking excitement and luxury, providing world-class amenities and a welcoming atmosphere. As part of the Live! Resorts family, Maryland Live! prides itself on fostering a culture of fairness, teamwork, and fun while celebrating diversity and empowering its team members. The facility operates 24 hours a day, 7 days a week, catering to a diverse clientele with high standards of guest service and satisfaction.
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Job Requirements

  • Ability to read and interpret instructions and directions for guests
  • Ability to communicate in English proficiently with guests, staff, and management
  • Ability to lift up to 25lbs
  • Ability to push or pull up to 40lbs
  • Ability to carry up to 15lbs
  • Frequent bending and kneeling
  • Frequent walking
  • Frequent standing
  • Some sitting
  • Use of stairs and elevators

Job Qualifications

  • Prior housekeeping experience
  • Friendly, even disposition
  • Strong work ethic
  • Self-starting personality
  • Ability to communicate proficiently in English with guests, staff, and management
  • Ability to read and interpret instructions and directions for guests

Job Duties

  • Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations
  • Picking up trash
  • Changing linen and making the bed
  • Cleaning entire bathroom
  • Sweeping and dusting guest room
  • Cleaning windows and balcony
  • Retrieve, stock, restock, and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations
  • Receive assigned section, keys, supplies, and other priority room requests from the Senior Housekeeper
  • Turn in keys and unused supplies at the end of shift
  • Respond to guest requests and report guest issues and complaints in a hospitable manner
  • Report any missing articles, damage or mechanical problems to the Supervisor Housekeeping and turn in articles left in room
  • Coordinate with Supervisor Housekeeping on work priorities and provide assistance when needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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