Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $16.92
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
401k
Local discounts
Career development opportunities
Paid Time Off
employee training
Job Description
The Broadmoor is a prestigious luxury resort known for its exemplary service standards and commitment to excellence, holding both Forbes Five-Star and AAA Five Diamond ratings. Situated in Colorado Springs, The Broadmoor has been a leader in the hospitality industry for decades, renowned for creating a distinctive atmosphere that balances the grandeur of a historic resort with the conveniences of modern hospitality. This establishment is dedicated to fostering a culture that feels like family, emphasizing community involvement and genuine guest experiences. The Broadmoor not only welcomes guests from around the world but also invests deeply in its team members, cultivating... Show More
Job Requirements
- High school diploma or general education degree (GED)
- one to three years related experience and/or training
- prior housekeeping supervisory and hospitality experience desired
- ability to directly and indirectly supervise up to 30 employees
- knowledge and experience using Microsoft Office Suite (Word, Excel, Outlook)
- strong interpersonal communication skills
- occasional heavy lifting (up to 100 lbs. with assistance)
- willingness to work in a fast-paced, team-oriented environment
- uphold and abide by all Broadmoor policies, procedures, and safety guidelines
- ability to perform duties indoors and outdoors
- willingness to interact regularly with guests and team members
Job Qualifications
- High school diploma or general education degree (GED)
- one to three years related experience and/or training
- prior housekeeping supervisory and hospitality experience desired
- ability to directly and indirectly supervise up to 30 employees
- knowledge and experience using Microsoft Office Suite (Word, Excel, Outlook)
- enthusiastic, friendly, and energetic team member
- strong interpersonal communication skills
Job Duties
- Interacts with guests by meeting the 16 Service Standards set by the hotel
- removes bedspreads, fold and place on closet shelf/luggage rack/bench
- removes all trash
- dusts all surfaces
- vacuums all carpeted areas
- sweeps and washes all hard floor surfaces
- pulls furniture in guestroom as directed
- scrubs all bathroom fixtures and floor with appropriate solution
- closes windows, drapes, blinds and shades
- empties trashcans, clean ashtrays, remove empty bottles and dirty dishes
- picks up and organizes guest shoes, clothes, newspapers, etc
- strips/makes and turndowns beds on a daily basis
- removes soiled bathroom linen and replace with clean
- replenishes guest’s supplies as necessary
- reports maintenance problems to housekeeping office
- stocks work cart at end of shift and cleans and organizes linen closet
- uses telephone to identify completion of service
- cleans patios and patio furniture
- orders supplies for area of responsibility
- perform major housecleaning annually
- general cleaning of public areas as needed
- deliveries of guest request items
- performs lobby attendant duties as needed
- willingness to work in a fast-paced, team-oriented environment
- uphold and abide by all Broadmoor policies, procedures, and safety guidelines
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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