The Broadmoor Hotel logo

The Broadmoor Hotel

Guest Room Attendant, Housekeeping ($16.92 /hr.)

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
401k
Local discounts
Career Development

Job Description

The Broadmoor is a prestigious luxury resort renowned for its exceptional service and historic charm, often recognized as one of the longest-running Five-Star, Five-Diamond resorts in the world. Located in Colorado Springs, this establishment is deeply committed to creating a culture that emphasizes family and community, striving to provide an unforgettable experience for both its guests and team members. The Broadmoor holds the highest standards in hospitality, embodying Forbes Five-Star and AAA Five Diamond distinctions, which demand a superior level of service and attention to detail from all employees. With a rich history and a dedication to excellence, The Broadmoor... Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • one to three years related experience and/or training
  • ability to directly and indirectly supervise up to 30 employees
  • carry out supervisory responsibilities in accordance with organization policies and applicable laws
  • ability to use Microsoft Office Suite (Word, Excel, Outlook)
  • willingness to work in a fast-paced, team-oriented environment
  • occasional heavy lifting of up to 100 lbs with assistance
  • ability to work indoors and outdoors
  • ability to be regularly exposed to fumes, airborne particles, and toxic or caustic chemicals

Job Qualifications

  • High school diploma or general education degree (GED)
  • one to three years related experience and/or training
  • prior housekeeping supervisory experience desired
  • prior hospitality experience desired
  • ability to supervise up to 30 employees
  • knowledge of Microsoft Office Suite (Word, Excel, Outlook)
  • aptitude to effectively utilize specified devices and related technology
  • strong interpersonal communication skills
  • enthusiastic, friendly, and energetic team member

Job Duties

  • Interacts with guests by meeting the 16 service standards set by the hotel
  • clean check-out and stay-over rooms
  • strip linen and terry
  • removes all trash
  • clean and stock coffee station and minibar
  • report lost and found items
  • report maintenance problems by putting service orders through the system
  • dust and disinfect all surfaces
  • vacuums all carpeted areas
  • sweeps and mops all hard floor surfaces
  • pulls furniture in guestroom as directed
  • scrubs all bathroom fixtures and floor with appropriate chemicals
  • closes sheers upon completion of cleaning
  • empties trashcans and removes empty bottles and dirty dishes
  • picks up and organizes guest items such as shoes, clothing, books, etc
  • replenish bathroom amenities and necessary terry
  • replenishes guest's supplies as necessary
  • stock work cart and keep it clean and organized
  • at the end of the shift clean and organize the linen closet
  • use a device to update the status of the rooms
  • clean patios and patio furniture
  • orders supplies for area of responsibility
  • perform major housecleaning annually
  • general cleaning of public areas as needed
  • uphold and abide by all Broadmoor policies, procedures, and safety guidelines
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.