Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
401k
Local discounts
Job Description
The Broadmoor is a prestigious and historic Five-Star, Five-Diamond resort known for delivering unparalleled luxury and service excellence. Situated in Colorado Springs, The Broadmoor represents over a century of distinguished hospitality and offers guests a unique blend of elegance, tradition, and world-class amenities. As a leader in the hospitality industry, the resort is committed to fostering a culture that values family, community, and a genuine, unforgettable guest experience. Employees at The Broadmoor are regarded as ambassadors of the brand, upholding its reputation through dedication, professionalism, and excellence in service. The Broadmoor prides itself on being a place where diversity is... Show More
Job Requirements
- High school diploma or general education degree (GED)
- One to three years related experience and/or training
- Prior housekeeping supervisory and hospitality experience desired
- Ability to directly and indirectly supervise up to 30 employees within scope of responsibility
- Knowledge and experience using Microsoft Office Suite (Word, Excel, Outlook)
- Enthusiastic, friendly, and energetic team member who works well with others
- Strong interpersonal communication skills
- Occasional heavy lifting (up to 100 lbs. with assistance)
- Ability to work in indoor and outdoor environments
- Exposure to fumes or airborne particles and toxic or caustic chemicals
- Willingness to uphold all organizational policies and safety guidelines
Job Qualifications
- High school diploma or general education degree (GED)
- One to three years related experience and/or training
- Prior housekeeping supervisory and hospitality experience desired
- Knowledge and experience using Microsoft Office Suite (Word, Excel, Outlook)
- Ability to supervise up to 30 employees within scope of responsibility
- Strong interpersonal communication skills
- Enthusiastic, friendly, and energetic team member who works well with others
Job Duties
- Interacts with guests by meeting the 16 service standards set by the hotel
- Removes bedspreads, fold and place on closet shelf, luggage rack, or bench
- Removes all trash
- Dusts all surfaces
- Vacuums all carpeted areas
- Sweeps and washes all hard floor surfaces
- Pulls furniture in guestroom as directed
- Scrubs all bathroom fixtures and floor with appropriate solution
- Closes windows, drapes, blinds and shades
- Empties trashcans, cleans ashtrays, removes empty bottles and dirty dishes
- Picks up and organizes guest shoes, clothes, newspapers, etc
- Strips, makes and turndowns beds on a daily basis
- Removes soiled bathroom linen and replaces with clean
- Replenishes guest's supplies as necessary
- Reports maintenance problems to housekeeping office
- Stocks work cart at end of shift and cleans and organizes linen closet
- Uses telephone to identify completion of service
- Cleans patios and patio furniture
- Orders supplies for area of responsibility
- Performs major housecleaning annually
- General cleaning of public areas as needed
- Delivers guest request items
- Performs lobby attendant duties as needed
- Willingness to work in a fast-paced, team-oriented environment
- Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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