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broadmoor

Guest Room Attendant, Housekeeping

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
401k
Local discounts
Paid Time Off
Career Development
Training opportunities

Job Description

The Broadmoor is a prestigious and historic resort recognized globally for its Five-Star and Five-Diamond standards, making it one of the most acclaimed luxury destinations in the hospitality industry. Located in a stunning natural setting, The Broadmoor is committed to fostering a culture that blends family values and community spirit with exceptional guest service. With a long-standing reputation for excellence, this resort continually strives to offer authentic and unforgettable experiences to its guests, ensuring every interaction reflects its dedication to quality and luxury.

As a member of the esteemed Housekeeping team at The Broadmoor, the Guest Room Attendant rol... Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • one to three years related experience and/or training
  • prior housekeeping supervisory and hospitality experience desired
  • ability to supervise up to 30 employees
  • knowledge of Microsoft Office Suite (Word, Excel, Outlook)
  • ability to use technology and devices for operational tasks
  • strong interpersonal communication skills
  • willingness to perform occasional heavy lifting up to 100 lbs with assistance
  • ability to work in indoor and outdoor environments
  • willingness to adhere to safety guidelines
  • ability to work in a fast-paced, team-oriented environment

Job Qualifications

  • High school diploma or general education degree (GED)
  • one to three years related experience and/or training
  • prior housekeeping supervisory and hospitality experience desired
  • ability to directly and indirectly supervise up to 30 employees within scope of responsibility
  • knowledge and experience using Microsoft Office Suite (Word, Excel, Outlook)
  • aptitude to effectively utilize specified devices and related technology
  • enthusiastic, friendly, and energetic team member
  • strong interpersonal communication skills

Job Duties

  • Interacts with guests by meeting the 16 service standards set by the hotel
  • clean check outs and stay over rooms, completing between 12 to 14 credits per day
  • strip linen and terry
  • removes all trash
  • clean and stock coffee station and minibar
  • report lost and found items
  • report maintenance problems by putting service orders through the system
  • dust and disinfect all surfaces
  • vacuum all carpeted areas
  • sweep and mop all hard floor surfaces
  • pulls furniture in guestroom as directed
  • scrubs all bathroom fixtures and floor with appropriate chemicals
  • closes sheers upon completion of cleaning
  • empties trashcans, removes empty bottles dirty dishes
  • picks up and organizes guest items such as shoes, clothing, books, etc
  • replenish bathroom amenities and necessary terry
  • replenishes guest's supplies as necessary
  • stock work cart, keep it clean and organized
  • at the end of shift clean and organize linen closet
  • use a device to update the status of rooms
  • clean patios and patio furniture
  • orders supplies for area of responsibility
  • perform major housecleaning annually
  • general cleaning of public areas as needed
  • uphold and abide by all Broadmoor policies, procedures, and safety guidelines
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.