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Omni Hotels & Resorts

Guest Room Attendant

Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $16.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Employee wellness programs

Job Description

Houston Hotel Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with sensational views of the city or pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer. This established hotel is known for its exceptional service, providing guests with a comfortable, luxurious, and memorable stay. The hotel prides itself on maintaining high standards in hospitality, making it a sought-after place for visitors who... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • previous housekeeping or cleaning experience preferred
  • ability to communicate effectively in English
  • physical ability to perform cleaning duties including lifting and standing for long periods
  • willingness to work flexible hours including weekends and holidays
  • attention to detail and strong organizational skills
  • ability to follow health and safety guidelines
  • positive attitude and a team player mindset

Job Qualifications

  • Able to maintain a 4-Diamond level of service
  • previous experience in hotel housekeeping preferred
  • ability to work independently and prioritize tasks based on guest needs
  • attention to detail and a commitment to maintaining high cleanliness standards
  • excellent time management skills to ensure rooms are cleaned in a timely manner
  • physical stamina and ability to lift up to 35 pounds and move heavy objects and equipment up to 150 pounds without assistance
  • positive attitude and willingness to provide exceptional customer service
  • flexibility to work various shifts, including weekends and holidays
  • able to work with management on special projects
  • maintain a professional business appearance, attitude, and performance
  • stand or walk for an extended period or for an entire work shift
  • requires repetitive motion

Job Duties

  • Maintain the cleanliness in the guest room according to SOPs
  • ensure the Select Guest and VIP room are serviced to SOPs
  • change bed linens, make beds, and replace towels and amenities
  • vacuum, dust, and polish furniture, fixtures, and fittings
  • clean bathrooms, including scrubbing sinks, toilets, and showers
  • remove room service tables and trays from guest rooms
  • replenish amenities such as toiletries and supplies
  • report any maintenance issues or damages to the appropriate department
  • complete daily task sheet assignment
  • monitor and report DND (do not disturb) rooms
  • report and return lost & found items to housekeeping
  • maintain and protect work equipment
  • maintain cleanliness in GRA's truck
  • stock GRA’s truck with linen and guest supplies
  • maintain cleanliness and organization in floor linen closets
  • report any changes in the room status
  • maintain clear and efficient communication with supervisor and housekeeping office
  • report and monitor guest room maintenance issue
  • participate in a motivating and productive team working environment
  • adhere to health and safety guidelines and procedures
  • complete other duties as assigned by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location