Job Overview
Employment Type
Temporary
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional Development
Career advancement opportunities
Job Description
Mass General Brigham is a renowned not-for-profit healthcare organization dedicated to advancing patient care, research, teaching, and community service. It operates some of the most prestigious hospitals, including Brigham and Women's Hospital, that are located in the Boston area. This leading health care network comprises a diverse range of professionals such as doctors, nurses, business experts, technology specialists, researchers, and analysts. These high-performing teams work tirelessly across specialties to drive groundbreaking medical discoveries and innovations. As an institution committed to excellence, Mass General Brigham offers an inclusive and supportive environment where employees are encouraged to grow and contribute meaningfully to... Show More
Job Requirements
- High school education
- 1-2 years of experience in food service or customer service
- Ability to read, write and speak English
- Knowledge of therapeutic diet orders
- Knowledge of food safety regulations
- Computer skills
- Ability to handle money
- Good communication skills
- Ability to maintain confidentiality
- Ability to multitask and work under pressure
- Ability to inventory and record temperatures
- Physical ability to stand for long periods
- Ability to lift up to 25 pounds
- Willingness to work rotating shifts including weekends and holidays
Job Qualifications
- Ability to read, write and speak English
- High school education
- 1-2 years of work experience preferably in food service or customer service
- Knowledge of therapeutic diet orders
- Knowledge of food and restaurant regulations set by federal, state and local health codes and Joint Commission standards
- Computer skills and basic mathematics including handling money and cash registers
- Bilingual preferred
- Basic supervisory course recommended
- Pleasance and friendliness
- Good hand-eye coordination and manual dexterity
- Ability to communicate effectively with patients, staff and co-workers
- Ability to maintain confidentiality of patient and employee information
- Ability to adhere to and enforce policies and procedures
- Prior experience in nutrition is a plus
- Ability to multitask and handle pressure
- Ability to inventory food, supplies and menus and make adjustments
- Ability to take and record food and equipment temperatures accurately
Job Duties
- Prepare aesthetically pleasing and 100 percent accurate trays within 45 minutes of patient ordering meal
- Participate in a restaurant-style cold and hot production in preparing the highest quality food product in accordance to departmental standards
- Deliver complete and accurate trays and food requests no later than 45 minutes of placing order and collect trays no later than 1 hour after tray delivery while complying with departmental policies and procedures
- Act upon patient meal service requests either by resolving issues directly or alerting the call center or supervisor
- Contact a supervisor or diet tech to substitute items as needed
- Deliver nourishments to patient bedside and floor nourishment areas and inventory nursing station refrigerator supplies
- Record nursing station refrigerator temperatures to document food stored according to regulations
- Bill and collect payment for guest or staff orders in cash, check, or credit card and do not accept gratuities
- Adhere to hospital and departmental hygiene policies
- Inventory and restock food and equipment prior to and during meal service
- Operate equipment such as coffeemaker, toaster, microwave oven, mixer, blender
- Clean and sanitize equipment and perform cleaning duties including dish room tasks
- Assist in orientation and training new Room Service Team members and Dietetic Interns
- Monitor, collect, and record operation specific data for administrative purposes
- Perform duties of other Room Service Team members when required
- Follow all foodservice regulations and participate in sanitation and safety procedures including HACCP program
- Perform all other assigned duties as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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