Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Career advancement opportunities
recognition programs
Job Description
Mass General Brigham is a renowned not-for-profit healthcare organization that encompasses a broad network of hospitals, including Brigham and Women's Hospital. As a leading institution in patient care, medical research, teaching, and community service, Mass General Brigham is dedicated to delivering exceptional health services and groundbreaking medical discoveries through collaborative and high-performing teams. The organization prides itself on fostering an inclusive and dynamic work environment that supports the personal and professional growth of its employees while upholding the highest standards of patient care and safety. Employees at Mass General Brigham benefit from a culture that values diversity, embraces innovation, and... Show More
Job Requirements
- High school education
- 1-2 years of work experience preferably in food service or customer service
- Ability to read, write and speak English
- Basic computer skills
- Ability to handle money and operate cash registers
- Must be pleasant, friendly and flexible
- Must have good manual dexterity and hand-eye coordination
- Ability to communicate effectively and maintain confidentiality
- Ability to adhere to policies and procedures
- Ability to multitask and work under pressure
- Ability to inventory and record temperatures
- Ability to work onsite with rotating shifts including weekends and holidays
- Ability to lift up to 25 lbs and push/pull food carts
- Must comply with hospital hygiene and safety policies
Job Qualifications
- Ability to read, write and speak English
- High school education
- 1-2 years of work experience preferably in food service or customer service
- Basic supervisory course recommended
- Knowledge of therapeutic diet orders
- Knowledge of federal, Massachusetts and Boston City health codes and Joint Commission regulations
- Computer skills and basic math including cash handling
- Pleasant, friendly, flexible and hardworking
- Good hand-eye coordination and manual dexterity
- Ability to communicate effectively with employees, staff, patients and public in a sensitive manner
- Ability to maintain confidentiality
- Ability to adhere to policies and procedures
- Prior nutrition experience is a plus
- Bilingual ability preferred
- Ability to multitask and handle pressure related to timely delivery
- Ability to inventory food and supplies and adjust menus
- Ability to take and record food and equipment temperatures accurately
Job Duties
- Prepare aesthetically pleasing and 100 percent accurate trays within 45 minutes of patient ordering meal
- Participate in restaurant-style cold and hot food production in accordance with departmental standards
- Deliver complete and accurate trays and food requests within 45 minutes and collect trays within 1 hour of delivery, verifying patient menu selections
- Act upon patient meal service requests or alert call center or supervisor
- Contact supervisor or diet technician to substitute items as needed
- Deliver nourishments to patient bedside and floor nourishment areas and inventory/order nursing station refrigerator supplies
- Record nursing station refrigerator temperatures for compliance
- Bill and collect payment for guest and staff orders without accepting gratuities
- Adhere to hospital and departmental hand hygiene policies and procedures
- Inventory and restock food and equipment before and during meal services
- Operate meal service equipment such as coffeemaker, toaster, microwave, mixer, and blender
- Clean and sanitize equipment and perform assigned cleaning duties
- Assist in orientation and on-the-job training of new room service team members and dietetic interns
- Monitor and record operation-specific data for administrative purposes
- Perform duties of other team members as required
- Adhere to foodservice and safety regulations including HACCP program
- Perform all other assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: