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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Job Description
Pechanga Resort Casino is a renowned luxury resort and casino located in Temecula, California. As one of the largest casinos in California, Pechanga offers a vast variety of amenities including a hotel, multiple dining options, entertainment venues, a golf course, and a spa. Committed to providing guests with an exceptional and memorable experience, Pechanga Resort Casino is celebrated for its Four Diamond service standards which reflect high-quality hospitality and attention to detail. The resort combines the excitement of gaming with high-end accommodations and exemplary guest services, making it a top destination for travelers seeking luxury and leisure.
The Guest R... Show More
The Guest R... Show More
Job Requirements
- a high school diploma or general education degree (GED) is required
- no prior experience or training is required
- must qualify to obtain and maintain a Class "H" gaming license
- ability to read and comprehend simple instructions
- ability to add, subtract, multiply, and divide numbers related to US currency, weight, volume, and distance
- ability to use reasoning to carry out written or oral instructions
- must maintain good attendance
- must have excellent communication skills
- must be flexible and willing to work nights, weekends, and holidays
- must maintain proper grooming and conduct according to department standards
Job Qualifications
- a high school diploma or general education degree (GED)
- ability to read and comprehend simple instructions, short correspondence, and memos
- ability to add and subtract two-digit numbers, and ability to multiply and divide by 10 and 100 using units of US currency, weight measurement, volume, and distance
- ability to use reasoning and understanding to carry out detailed but uninvolved written or oral instructions
- must qualify to obtain and maintain a Class "H" gaming license
- ability to logically and independently plan, organize, and complete work in a timely manner
- ability to perceive quality of work, read material, and review documents
- ability to remain alert throughout the duration of the shift and remain calm during emergency situations
- must have excellent people and communication skills
- must be a self-starter who is highly motivated and resourceful
- must be able to work with a positive attitude in a fast-paced and culturally diverse environment
- must be able to take direction and follow through with assigned tasks
- must demonstrate excellent guest service
- must be flexible and willing to work nights, weekends, and holidays
Job Duties
- adhere to department standards and procedures for entry and general cleaning of all hotel rooms
- promptly respond to guest requests in a professional and efficient manner
- use deep cleaning equipment to perform all facets of cleaning within hotel rooms and corridors
- ensure all assigned areas are maintained and any deficiencies in assigned area are reported to supervisor for follow-up
- adhere to all key, pager, and radio policies and procedures within department
- perform all tasks as assigned by management
- maintain uniform, grooming, and conduct in accordance with department standards
Job Qualifications
Experience
No experience required
Job Location
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