Job Overview
Employment Type
Temporary
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.36 - $21.71
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Employee assistance program
Tuition Reimbursement
Job Description
Mass General Brigham is a renowned not-for-profit healthcare organization committed to advancing patient care, research, teaching, and community service. The institution comprises a wide range of professionals, including doctors, nurses, researchers, business experts, technology specialists, and systems analysts, all dedicated to providing exceptional care and pioneering medical discoveries. Mass General Brigham offers a collaborative work environment that emphasizes innovative approaches and high-performing teams that drive edge-cutting healthcare solutions. The Brigham and Women's Hospital, part of the Mass General Brigham network, is a leading academic medical center known for its excellence in patient care, advanced research, and teaching practices. The hospital... Show More
Job Requirements
- High school education or equivalent
- 1-2 years of food service or customer service experience preferred
- Ability to read, write, and speak English
- Good manual dexterity and hand-eye coordination
- Ability to communicate effectively with patients, staff, and general public
- Ability to maintain patient confidentiality
- Ability to handle multiple tasks under time pressure
- Knowledge of food safety and sanitation procedures
- Ability to operate kitchen equipment safely
- Willingness to work rotating shifts including weekends and holidays
- Ability to lift and carry up to 25 lbs
- Able to stand for most of the day
- Basic computer and math skills
- Bilingual preferred
Job Qualifications
- Ability to read, write, and speak English
- High school education or equivalent
- 1-2 years of work experience preferably in food service or customer service
- Basic supervisory course recommended
- Knowledge of therapeutic diet orders
- Knowledge of federal, Massachusetts, Boston City Health Codes and Joint Commission regulations
- Computer skills and basic math proficiency including working with money and cash registers
- Pleasant, friendly, and flexible demeanor
- Good hand-eye coordination and manual dexterity
- Effective communicator capable of discussing semi-complex information sensitively
- Ability to maintain confidentiality of patient and employee information
- Ability to adhere to and enforce policies and procedures
- Prior nutrition field experience is a plus
- Bilingual skills are preferred
- Ability to multi-task and manage time-sensitive delivery requirements
- Ability to inventory food, supplies and menus and adjust appropriately
- Ability to accurately take and record temperatures of food and equipment
Job Duties
- Prepare aesthetically pleasing and 100% accurate trays within 45 minutes of patient ordering meal
- Participate in restaurant-style cold/hot production of high-quality food products
- Deliver complete and accurate trays and food requests no later than 45 minutes after order placement and collect trays within one hour of delivery
- Verify patient menu selections with food served, correcting mistakes immediately
- Act on patient meal service requests
- Contact supervisor or diet tech for item substitutions
- Deliver nourishments to patient bedside and floor nourishment areas
- Inventory and order nursing station refrigerator supplies
- Record nursing station refrigerator temperatures
- Bill and collect payment for guest or staff orders without accepting gratuities
- Adhere to hospital hand hygiene policies
- Inventory and restock food and equipment prior to and during meal service
- Operate meal service equipment including coffeemaker, toaster, microwave, mixer, and blender
- Clean and sanitize equipment and perform cleaning duties
- Assist with dish room tasks
- Assist in orientation and training of new Room Service Team members and Dietetic Interns
- Monitor and record operation-specific data for administrative purposes
- Perform duties of other Room Service Team members as needed and appropriate
- Adhere to departmental and hospital policies and HACCP food safety program
- Perform all other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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