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Hilton Miami Downtown

Guest Room Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.50 - $16.75
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development

Job Description

The Hilton Family, known globally for its exceptional hospitality services and commitment to guest satisfaction, is seeking dedicated individuals to join their housekeeping team at Resorts World Omni, LLC. Hilton has established itself as a leader in the hotel industry, renowned for its luxurious accommodations, exemplary service standards, and a culture that promotes employee engagement and growth. As part of the Hilton family, employees are encouraged to embody the values that drive the company’s success, including respect, integrity, and a strong focus on customer experience. The company is committed to creating an inclusive work environment where team members can thrive... Show More

Job Requirements

  • High school graduate or equivalent preferred but not necessary
  • 6 months to 1 year cleaning experience in housekeeping or janitorial services preferred
  • No special licenses or certificates required
  • Must maintain a neat, clean, and well-groomed appearance
  • Able to work varying schedules reflecting business needs
  • Regular attendance in conformance with company standards
  • Able to assimilate into Hilton Family Values and culture through Blue Energy participation

Job Qualifications

  • High school graduate or equivalent preferred
  • 6 months to 1 year cleaning experience in housekeeping or janitorial services preferred
  • Ability to communicate effectively with guests and team members verbally or in written form
  • Ability to learn, follow and enforce standards for cleanliness
  • Ability to follow all safety procedures and act in emergency situations
  • Ability to read and recognize room/suite numbers
  • Ability to arrive to work on time and when scheduled
  • Physically able to move large objects and operate cleaning equipment

Job Duties

  • Check housekeeping cart for supplies, stock as needed
  • Greet guests immediately with friendly/sincere acknowledgement
  • Strip dirty linens/towels and remove used amenities from room/suite
  • Clean rooms/suites, as assigned, which includes: making beds, cleaning bathrooms
  • Dusting, vacuuming and washing windows/tracks
  • Report rooms as clean and available
  • Report maintenance deficiencies to maintain room in compliance with hotel
  • Replenish linen and guest amenities
  • Clean balconies, if applicable
  • Respond to special requests by guests (such as providing extra amenities or service time requests)

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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