Omni Hotels & Resorts logo

Omni Hotels & Resorts

Guest Room Attendant

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $16.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Employee assistance program

Job Description

The Omni Houston Hotel stands as a beacon of luxury and exemplary hospitality nestled in the prestigious Uptown Post Oak/Galleria district of Houston, Texas. This elegant hotel is renowned for its impeccable grounds, sophisticated ambiance, and spectacular views of the bustling Houston cityscape or the serene pool area. Guests at the Omni Houston Hotel experience a superior level of comfort and service, which is reflected in every facet of the hotel’s operations, making it a preferred destination for travelers seeking both leisure and business accommodations. The Omni Houston Hotel proudly offers a vibrant work environment abundant with opportunities for career... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Previous housekeeping or related experience preferred
  • Ability to stand or walk for an entire shift
  • Ability to lift 35 pounds and move objects up to 150 pounds
  • Strong communication skills
  • Ability to follow safety and sanitation guidelines
  • Flexibility to work weekends and holidays
  • Willingness to maintain professional appearance
  • Ability to work independently and as part of a team

Job Qualifications

  • Able to maintain a 4-Diamond level of service
  • Previous experience in hotel housekeeping preferred
  • Ability to work independently and prioritize tasks based on guest needs
  • Attention to detail and a commitment to maintaining high cleanliness standards
  • Excellent time management skills
  • Physical stamina and ability to lift up to 35 pounds and move heavy objects and equipment up to 150 pounds without assistance
  • Positive attitude and willingness to provide exceptional customer service
  • Flexibility to work various shifts, including weekends and holidays
  • Able to work with management on special projects
  • Maintain a professional business appearance, attitude, and performance

Job Duties

  • Maintain the cleanliness in the guest room according to SOPs
  • Ensure the select guest and VIP room are serviced to SOPs
  • Change bed linens, make beds, and replace towels and amenities
  • Vacuum, dust, and polish furniture, fixtures, and fittings
  • Clean bathrooms, including scrubbing sinks, toilets, and showers
  • Remove room service tables and trays from guest rooms
  • Replenish amenities such as toiletries and supplies
  • Report any maintenance issues or damages to the appropriate department
  • Complete daily task sheet assignment
  • Monitor and report DND (do not disturb) rooms
  • Report and return Lost & Found items to Housekeeping
  • Maintain and protect work equipment
  • Maintain cleanliness in GRA’s truck
  • Stock GRA’s truck with linen and guest supplies
  • Maintain cleanliness and organization in floor linen closets
  • Report any changes in the room status
  • Maintain clear and efficient communication with supervisor and housekeeping office
  • Report and monitor guest room maintenance issue
  • Participate in a motivating and productive team working environment
  • Adhere to health and safety guidelines and procedures
  • Complete other duties as assigned by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.