GUEST ROOM ATTENDANT

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $13.00
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Work Schedule

Day Shifts
Night Shifts
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Benefits

day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Support for career growth
Diverse and Inclusive Work Environment

Job Description

PENN Entertainment is a leading company in the entertainment and hospitality industry, known for creating exciting and dynamic experiences for guests. The company values talent that enjoys working in a fast-paced environment and is passionate about helping people have fun. At PENN Entertainment, employees work alongside a diverse group of dedicated coworkers who are enthusiastic about delivering excellent customer service and ensuring a memorable experience for every guest. The company's culture emphasizes career growth, providing team members with the support and resources necessary to advance their skills and expand their professional possibilities.

As part of its commitment to team members... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Six months of previous cleaning experience preferred
  • Willingness to learn and follow direction
  • Ability to maintain a high level of confidentiality and professionalism
  • Must be able to operate equipment including but not limited to vacuum cleaners, cleaning supplies, mop, and broom

Job Qualifications

  • High school diploma or equivalent preferred
  • Six months of previous cleaning experience preferred
  • Willingness to learn and follow direction
  • Ability to maintain a high level of confidentiality and professionalism
  • Must be able to operate equipment including but not limited to vacuum cleaners, cleaning supplies, mop, and broom

Job Duties

  • Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed
  • Maintains and cleans all equipment used throughout the course of a shift, as directed
  • Maintains proper documentation of all duties accomplished during a working shift, as directed
  • Reports all safety hazards or maintenance deficiencies for proper handling
  • Abides by all security measures
  • Greets all guests throughout shift with the proper salutation and pleasant expression
  • Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies
  • Performs all duties in a quiet and orderly manner
  • Assists the house person with department projects, as needed
  • Maintains strict confidentiality in all company matters

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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