Guest Room Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $17.00
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Work Schedule

Day Shifts
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Benefits

Retention bonus
Paid Time Off
Employee Discounts
Professional development opportunities
supportive work environment

Job Description

This opportunity is offered by a reputable casino hotel known for delivering premium hospitality and guest services in a vibrant and entertaining environment. The establishment prides itself on an exceptional level of cleanliness and guest satisfaction, making it a top choice for visitors seeking a comfortable and enjoyable stay. As a cornerstone in the hospitality industry, the casino hotel employs a diverse team dedicated to maintaining high standards of service and guest comfort. A focus on teamwork, safety, and guest experience defines the company culture, fostering an inclusive and welcoming atmosphere for both employees and guests.

The role avai... Show More

Job Requirements

  • High school diploma or GED
  • previous experience in housekeeping in a casino or hotel environment preferred
  • knowledge of company policies and safety regulations
  • ability to effectively communicate in English
  • basic mathematical skills
  • familiarity with cleaning machinery and supplies
  • ability to accept performance feedback professionally

Job Qualifications

  • High school diploma or GED
  • previous experience in housekeeping preferred
  • knowledge of company policies and procedures including fire and safety regulations
  • effective communication skills in English
  • basic mathematical skills including addition, subtraction, multiplication and division
  • experience with Micros or similar POS software preferred
  • ability to operate cleaning machinery such as GRA cart and vacuum

Job Duties

  • Sorts, counts, folds, marks and carries linens
  • makes beds
  • replenishes and/or replaces supplies such as drinking glasses, stationery, TV guides, casino information flyers, menus, matches
  • sweeps, scrubs and vacuums floors
  • cleans upholstered furniture
  • cleans guest room bathrooms including sinks, toilets, showers, vanity area, mirrors and floors
  • dusts and/or cleans furniture such as televisions, dressers, chairs, headboards, air conditioning units, vanity, phone, mirrors, wall and ceiling lamps, picture frames
  • washes walls, ceilings and woodwork, windows, door panels and sills
  • empties wastebaskets and ashtrays
  • replenishes bathroom supplies including toilet paper, tissue, soap, shampoo
  • ensures all items in the room are in working order including television, lights, air conditioning unit, telephone, alarm clock, drapes, luggage rack
  • assists guests with any questions or requests
  • maintains open communication with supervisors and managers concerning all housekeeping and guest service related issues
  • maintains a positive and professional demeanor during all interactions with fellow team members, guests and vendors
  • accepts performance feedback professionally
  • performs other related duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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