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Mass General Brigham

Guest Room Attendant

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career advancement opportunities
recognition programs

Job Description

Mass General Brigham is a renowned not-for-profit healthcare system that includes prestigious institutions such as Brigham and Women's Hospital. It relies on a diverse team of professionals, including doctors, nurses, business experts, technology specialists, researchers, and systems analysts, all of whom contribute to advancing its mission of exceptional patient care, research, teaching, and community service. The organization is committed to fostering high-performing teams that drive groundbreaking medical discoveries, underpinning its reputation as a leading healthcare provider in the region.

The role on offer is a Per Diem position within the Room Service team at Brigham and Women’s Hospital, ... Show More

Job Requirements

  • High school diploma or equivalent
  • 1-2 years of relevant food service or customer service experience
  • Ability to read, write, and speak English
  • Must have good communication skills
  • Ability to work in a fast-paced healthcare environment
  • Physical ability to stand for long periods and lift up to 25 lbs
  • Flexibility to work rotating shifts including weekends and holidays
  • Must follow safety and sanitation protocols
  • Ability to operate kitchen equipment
  • Ability to handle cash payments accurately
  • Must maintain confidentiality
  • Ability to work well in a team

Job Qualifications

  • High school education
  • 1-2 years of work experience preferably in food service or customer service
  • Ability to read, write and speak English
  • Knowledge of therapeutic diet orders
  • Understanding of federal, Massachusetts and Boston City Health Codes and Joint Commission regulations
  • Computer skills and basic math knowledge including cash handling
  • Pleasant, friendly, and flexible demeanor
  • Good hand-eye coordination and manual dexterity
  • Ability to communicate sensitively with patients, staff and public
  • Ability to maintain confidentiality of patient and employee information
  • Capacity to adhere to updated policies and procedures
  • Ability to multi-task and work under pressure
  • Experience in nutrition is a plus
  • Bilingual ability is preferred

Job Duties

  • Prepare aesthetically pleasing and 100% accurate trays within 45 minutes of patient ordering meal
  • Participate in restaurant-style cold/hot production in preparing high-quality food products
  • Deliver complete and accurate trays and food requests promptly
  • Act upon patient meal service requests or alert supervisors as necessary
  • Contact supervisors or diet tech to substitute items
  • Deliver nourishments to patient bedside and floor nourishment areas
  • Inventory and restock nursing station refrigerator supplies
  • Record nursing station refrigerator temperatures for compliance
  • Bill and collect payment for guest and staff orders
  • Adhere to hospital hand hygiene policies
  • Inventory and restock food and equipment prior to and during meal service
  • Operate necessary meal service equipment
  • Clean and sanitize equipment according to policy
  • Assist in orientation and training new team members
  • Monitor and record operation-specific data
  • Perform duties of other Room Service Team members as needed
  • Adhere to all departmental and hospital policies and food service regulations
  • Participate in sanitation and safety procedures including HACCP program
  • Perform all other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.