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Trivedi Hospitality

Guest Room Attendant

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Equal opportunity employer

Job Description

Fairfield Inn & Suites Chicago Schaumburg is a well-established hotel chain known for providing comfortable accommodations with a focus on excellent customer service and guest satisfaction. Situated in a strategic location that attracts both business travelers and tourists, Fairfield Inn & Suites offers a range of amenities designed to enhance the convenience and comfort of its guests. The hotel maintains a welcoming and professional atmosphere where every team member contributes to creating memorable guest experiences. As part of the Marriott International family, Fairfield Inn & Suites upholds high standards in hospitality, consistently prioritizing cleanliness, safety, and guest comfort.
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Job Requirements

  • High school diploma or GED required
  • bachelor degree with emphasis in hospitality preferred
  • excellent attention to detail
  • must possess the ability to handle multiple tasks
  • excellent communication and interpersonal skills
  • ability to effectively communicate with guests, team members and department managers
  • must possess a strong team spirit
  • prior customer service experience is required
  • strong computer/PC skills
  • Microsoft/Excel experience a plus
  • commitment to exceptional guest service
  • a positive attitude
  • adhere to the policies and procedures of the hotel
  • ability to work overnight shift 10PM to 8AM
  • ability to work a flexible schedule including holidays and weekends
  • strong math skills and basic accounting skills

Job Qualifications

  • High school diploma or GED
  • prior customer service experience
  • strong computer skills
  • excellent communication and interpersonal skills
  • ability to handle multiple tasks simultaneously
  • positive attitude
  • Microsoft Excel experience preferred

Job Duties

  • Efficiently clean and supply guestrooms
  • respond to customer inquiries for information
  • maintain high levels of cleanliness and guest service
  • adhere to hotel policies and procedures
  • work overnight shifts and flexible schedules including holidays and weekends
  • communicate effectively with guests and team members
  • perform basic accounting and documentation tasks

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location