
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Equal opportunity employer
Job Description
Fairfield Inn & Suites Chicago Schaumburg is a well-established hotel chain known for providing comfortable accommodations with a focus on excellent customer service and guest satisfaction. Situated in a strategic location that attracts both business travelers and tourists, Fairfield Inn & Suites offers a range of amenities designed to enhance the convenience and comfort of its guests. The hotel maintains a welcoming and professional atmosphere where every team member contributes to creating memorable guest experiences. As part of the Marriott International family, Fairfield Inn & Suites upholds high standards in hospitality, consistently prioritizing cleanliness, safety, and guest comfort.
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Job Requirements
- High school diploma or GED required
- bachelor degree with emphasis in hospitality preferred
- excellent attention to detail
- must possess the ability to handle multiple tasks
- excellent communication and interpersonal skills
- ability to effectively communicate with guests, team members and department managers
- must possess a strong team spirit
- prior customer service experience is required
- strong computer/PC skills
- Microsoft/Excel experience a plus
- commitment to exceptional guest service
- a positive attitude
- adhere to the policies and procedures of the hotel
- ability to work overnight shift 10PM to 8AM
- ability to work a flexible schedule including holidays and weekends
- strong math skills and basic accounting skills
Job Qualifications
- High school diploma or GED
- prior customer service experience
- strong computer skills
- excellent communication and interpersonal skills
- ability to handle multiple tasks simultaneously
- positive attitude
- Microsoft Excel experience preferred
Job Duties
- Efficiently clean and supply guestrooms
- respond to customer inquiries for information
- maintain high levels of cleanliness and guest service
- adhere to hotel policies and procedures
- work overnight shifts and flexible schedules including holidays and weekends
- communicate effectively with guests and team members
- perform basic accounting and documentation tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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