Hilton

Guest Request Attendant - Grand Wailea, A Waldorf Astoria Resort

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $24.78
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

DailyPay
Medical insurance
Mental Health Resources
Paid Time Off
Go Hilton travel program
Parental leave
debt-free education
401k plan
Employee Stock Purchase Program
Career growth and development
Recognition and rewards

Job Description

The Waldorf Astoria Resort in Maui, Grand Wailea, is a prestigious luxury resort located on 40 acres of lush tropical gardens. This Forbes 4-Star and AAA 4-Diamond property is renowned for its exceptional services and exquisite accommodations. The resort features 780 rooms and offers an extensive range of facilities, including 100,000 square feet of banquet space and seven food and beverage outlets. Guests can indulge in three fine dining restaurants, three bars, a café, and in-room dining options, making it a top destination for travelers seeking a blend of comfort, luxury, and an immersive tropical experience.

The resort is curr... Show More

Job Requirements

  • Ability to work full-time
  • availability to work various shifts including weekdays, weekends and holidays
  • physical ability to perform housekeeping tasks
  • reliable and punctual
  • commitment to delivering exceptional guest service
  • adherence to Hilton's values of hospitality, integrity, leadership, teamwork, ownership and urgency

Job Qualifications

  • High school diploma or equivalent preferred
  • previous experience in housekeeping or hospitality a plus
  • excellent communication and interpersonal skills
  • ability to work various shifts including weekends and holidays
  • strong customer service orientation
  • ability to work independently and as part of a team

Job Duties

  • Retrieve, clean, shine and return guest shoes
  • prepare rollaways and cribs and return them to designated storage areas
  • assist in maintaining housekeeping storerooms, closets and offices
  • pick up and deliver faxes and messages from Communications/PBX
  • polish brass as needed
  • greet guests in a friendly manner

Job Qualifications

Experience

No experience required

Job Location

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