Guest Relations Specialist Receptionist

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
401(k) retirement plan
Employee Referral Bonus

Job Description

Coventry Meadows Assisted Living is a dedicated senior living community that forms part of the American Senior Communities network, committed to providing compassionate, high-quality care to the elderly population. This establishment places great emphasis on creating a welcoming and supportive environment where residents can live with dignity, independence, and comfort. As a respected name in the senior care industry, Coventry Meadows Assisted Living is devoted to ensuring that every aspect of its residents' lives is enriched through attentive care and vibrant community involvement. The team is passionate about fostering a sense of belonging and facilitating opportunities for residents to engage... Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • One to three months related experience and/or training
  • Equivalent combination of education and experience
  • Strong communication skills
  • Ability to operate a telephone system
  • Customer service orientation
  • Ability to maintain confidentiality

Job Qualifications

  • High school diploma or general education degree (GED)
  • One to three months related experience and/or training
  • Excellent communication and interpersonal skills
  • Ability to operate telephone systems and basic office equipment
  • Strong organizational skills and attention to detail
  • Compassionate and customer-service oriented
  • Ability to build lasting relationships with residents and families

Job Duties

  • Greet and assist all visitors and residents to the community
  • Operate the telephone system to answer incoming calls and direct callers to appropriate personnel
  • Build ongoing relationships with residents and families
  • Foster communication and ensure ongoing customer satisfaction
  • Maintain a welcoming and organized reception area
  • Provide support with administrative tasks as needed
  • Collaborate with other team members to enhance resident experience

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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