Guest Relations Porter

Job Overview

briefcase

Employment Type

Full-time
Hourly
clock

Compensation

Type:
Hourly
Rate:
Range $20.00 - $23.00
clock

Work Schedule

Weekend Shifts
diamond

Benefits

annual salary increases
performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid vacation
Paid sick time
Wellness Program
Wellness days off

Job Description

303 Litho is a prestigious residential establishment located in the heart of Franklin Square, Syracuse, NY. Known for providing upscale living experiences, 303 Litho offers twenty-eight luxury residencies designed to blend the convenience and vibrancy of city living with the comfort and security of an exclusive community. Residents enjoy modern finishes, all-inclusive utilities, and resort-style amenities that elevate their lifestyle. The community prides itself on maintaining a pristine, welcoming environment where residents feel valued and catered to every day. The property fosters a culture of excellence, professionalism, and attentive service that supports the wellbeing and satisfaction of its residents.
<... Show More

Job Requirements

  • High school diploma or GED equivalent
  • Minimum of two years of experience in customer service, front desk, and/or hospitality industry
  • Proficient in Microsoft Office and computer literate
  • Flexible schedule with availability on weekends
  • Highly organized and detail-oriented
  • Strong interpersonal and phone communication skills
  • Excellent people skills and diplomacy
  • Ability to remain calm and patient in high-pressure situations
  • Must pass drug screening and background check
  • Ability to lift, push, pull, or carry heavy objects up to 50 pounds
  • Ability to frequently sit, stand, or walk for extended periods
  • Comfortable navigating stairs, inclines, and uneven terrain

Job Qualifications

  • High school diploma or GED equivalent
  • Proficient in Microsoft Office and computer literate
  • Flexible schedule with availability on weekends
  • Highly organized and detail-oriented
  • Demonstrate strong interpersonal and phone communication skills, including maintaining a professional and courteous phone demeanor
  • Excellent people skills and diplomacy, with the ability to interact effectively across all levels
  • Ability to remain calm, polite, and patient in high-pressure or stressful situations
  • Must successfully pass a drug screening and background check to meet industry and security licensing requirements
  • Minimum of two (2) years of experience in customer service, front desk, and/or the hospitality industry

Job Duties

  • Greet residents, visitors, and vendors with a warm, professional demeanor
  • Manage packages by receiving, logging, and retrieving them for residents
  • Manage complaints by addressing resident concerns and reporting them to the appropriate department for resolution
  • Assist guests by providing detailed information and guidance on property amenities, local attractions, and upcoming events
  • Coordinate personal shopping services and grocery deliveries upon request to enhance guest convenience and satisfaction
  • Collaborate with housekeeping, cleaning, and groundskeeping teams to uphold safety and cleanliness standards throughout the property
  • Develop a network of local contacts, service providers, and businesses to serve guests
  • Notify security of any issues that you cannot resolve immediately

OysterLink connects hospitality employers and applicants.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: