Guest Relations Porter

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $20.00 - $23.00
clock

Work Schedule

Weekend Shifts
diamond

Benefits

annual salary increases
performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid vacation
Paid sick time
Wellness Program
Wellness days off

Job Description

303 Litho is an upscale residential community located in Franklin Square, New York, offering twenty-eight luxury residencies to residents who value modern living combined with the comfort and convenience of all-inclusive utilities. The property is designed to provide residents with a hassle-free city living experience, blending sophisticated design with exceptional amenities. Situated in a prime location, 303 Litho stands out for its resort-style environment, offering an elevated lifestyle that caters to the demands of discerning residents who seek both style and functionality in their homes. The establishment prides itself on creating a welcoming, safe, and well-maintained atmosphere that fosters community... Show More

Job Requirements

  • High school diploma or GED equivalent
  • minimum of two (2) years of experience in customer service, front desk, and/or hospitality industry
  • proficient in Microsoft Office and computer literate
  • flexible schedule with availability on weekends
  • highly organized and detail-oriented
  • strong interpersonal and phone communication skills including a professional and courteous phone demeanor
  • excellent people skills and diplomacy with ability to interact effectively at all levels
  • ability to remain calm, polite, and patient in high-pressure or stressful situations
  • must successfully pass a drug screening and background check

Job Qualifications

  • High school diploma or GED equivalent
  • proficient in Microsoft Office and computer literate
  • flexible schedule with availability on weekends
  • highly organized and detail-oriented
  • demonstrate strong interpersonal and phone communication skills, including maintaining a professional and courteous phone demeanor
  • excellent people skills and diplomacy, with the ability to interact effectively across all levels
  • ability to remain calm, polite, and patient in high-pressure or stressful situations
  • must successfully pass a drug screening and background check to meet industry and security licensing requirements
  • minimum of two (2) years of experience in customer service, front desk, and/or the hospitality industry

Job Duties

  • Greet residents, visitors, and vendors with a warm, professional demeanor
  • manage packages by receiving, logging, and retrieving them for residents
  • manage complaints by addressing resident concerns and reporting them to the appropriate department for resolution
  • assist guests by providing detailed information and guidance on property amenities, local attractions, and upcoming events
  • coordinate personal shopping services and grocery deliveries upon request to enhance guest convenience and satisfaction
  • collaborate with housekeeping, cleaning, and groundskeeping teams to uphold safety and cleanliness standards throughout the property
  • develop a network of local contacts, service providers, and businesses to serve guests
  • notify security of any issues that you cannot resolve immediately

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: