Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $23.00
Work Schedule
Flexible
Weekend Shifts
Benefits
annual salary increases
performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Paid vacation
Sick Time
Wellness Program
Wellness days off
Job Description
303 Litho is an upscale residential community located in Franklin Square, New York. The building offers twenty-eight luxury residencies combining the benefits of city living with the conveniences of a modern and sophisticated lifestyle. Residents enjoy all-inclusive utilities, elegantly designed interiors, and a resort-style environment that promotes comfort and convenience. This prestigious residential setting strives to provide a harmonious balance of luxury, privacy, and community atmosphere to all its residents. The establishment is committed to maintaining an exceptional level of service and appearance to meet the expectations of its discerning clientele.
The role available is for a Guest Rel... Show More
The role available is for a Guest Rel... Show More
Job Requirements
- High school diploma or GED equivalent
- Proficient in Microsoft Office and computer literate
- Flexible schedule with availability on weekends
- Highly organized and detail-oriented
- Demonstrate strong interpersonal and phone communication skills, including maintaining a professional and courteous phone demeanor
- Excellent people skills and diplomacy, with the ability to interact effectively across all levels
- Ability to remain calm, polite, and patient in high-pressure or stressful situations
- Must successfully pass a drug screening and background check to meet industry and security licensing requirements
Job Qualifications
- High school diploma or GED equivalent
- Proficient in Microsoft Office and computer literate
- Flexible schedule with availability on weekends
- Highly organized and detail-oriented
- Demonstrate strong interpersonal and phone communication skills, including maintaining a professional and courteous phone demeanor
- Excellent people skills and diplomacy, with the ability to interact effectively across all levels
- Ability to remain calm, polite, and patient in high-pressure or stressful situations
- Must successfully pass a drug screening and background check to meet industry and security licensing requirements
- Minimum of two years of experience in customer service, front desk, and/or the hospitality industry
Job Duties
- Greet residents, visitors, and vendors with a warm, professional demeanor
- Manage packages by receiving, logging, and retrieving them for residents
- Manage complaints by addressing resident concerns and reporting them to the appropriate department for resolution
- Assist guests by providing detailed information and guidance on property amenities, local attractions, and upcoming events
- Coordinate personal shopping services and grocery deliveries upon request to enhance guest convenience and satisfaction
- Collaborate with housekeeping, cleaning, and groundskeeping teams to uphold safety and cleanliness standards throughout the property
- Develop a network of local contacts, service providers, and businesses to serve guests
- Notify security of any issues that you cannot resolve immediately
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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