Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $36,000.00 - $75,700.00
Work Schedule
Flexible
Weekend Shifts
Benefits
excellent pay
hotel discounts
Food and beverage discounts
flexible schedule
Career growth opportunities
team environment
Job Description
This job opportunity is with a reputable hotel that prioritizes exceptional guest experiences and operational excellence. Known for its dynamic and welcoming environment, the hotel operates within the vibrant hospitality industry, catering to a diverse clientele that demands high standards of service and quality. The company fosters a culture rooted in core values such as serving others, embracing change, and building positive teams, which contributes to a thriving workplace where passion and continuous innovation are encouraged.
The position available is a leadership role within the rooms division of the hotel, charged with guiding and supervising operations related to guest se... Show More
The position available is a leadership role within the rooms division of the hotel, charged with guiding and supervising operations related to guest se... Show More
Job Requirements
- High school diploma or equivalent
- at least four years of hotel experience including two years in a leadership role
- availability to work nights, weekends, and holidays
- strong leadership and communication skills
- ability to maintain composure in emergency situations
- experience with inventory and procurement processes
- proficiency with hotel management software
- commitment to core values and team collaboration
Job Qualifications
- Minimum of two years of experience working in hotels
- minimum of two additional years in a hotel leadership position
- experience in coaching, mentoring, and teambuilding
- excellent communication skills
- ability to work flexible schedules including nights, weekends, and holidays
- strong problem-solving and interpersonal skills
- leadership experience within hospitality industry
- knowledge of hotel operations and quality standards
- proficiency in budgeting and inventory management
Job Duties
- Provide guidance and leadership to the rooms division
- ensure consistent compliance with hotel policies and quality guest service
- maximize departmental profits
- serve as the primary point of contact for guest inquiries, concerns, and special requests during evening and weekend shifts
- manage VIP arrivals, departures, and amenities
- coordinate special accommodations as needed
- support front desk team during peak activity periods
- assist with staff coaching and support during evening/weekend shifts
- implement and manage hotel’s daily quality process including goal communication and service recovery
- communicate clearly to staff both verbally and in writing
- assign and instruct room division supervisors
- monitor hotel occupancy and adjust staffing accordingly
- supervise and review cost and inventory controls
- field guest complaints and negotiate solutions
- document all incidents and communicate relevant information
- collaborate with housekeeping, front desk, maintenance, and F&B teams to resolve service interruptions
- ensure security partner accountability
- prepare forecast expenses and review security logs
- work with General Manager on policies and profitability
- participate in various hotel meetings
- review daily revenue, night audit summaries, and occupancy reports
- assist with budgeting and financial compliance
- monitor and maintain inventory levels
- oversee housekeeping inventory
- conduct inventory audits
- place purchase orders
- track deliveries
- communicate inventory needs
- assist with forecasting supply needs
- treat guests with courtesy and respect
- display honesty and integrity
- act as an inspirational leader
- build strong relationships with colleagues
- stay updated with hotel protocols and revenue techniques
- comply with attendance rules
- perform any other job-related duties as assigned
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: