Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $44,000.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional Development
Job Description
The American Cancer Society is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. With a presence that spans across the United States, the society operates through a network of employees and 1.3 million volunteers united by a common mission to save lives, celebrate lives, and lead the fight for a world without cancer. The American Cancer Society focuses on funding and conducting cancer research, providing patient support, promoting healthy lifestyles, and offering educational programs to improve cancer prevention, detection, and treatment. They are driven by values of diversity, inclusion, and a commitment to... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 3 years of experience in guest relations, front desk management, or hospitality management
- 1-2 years in supervisory or managerial role
- valid driver’s license with clean driving record
- ability to work Sunday through Thursday 11:00 a.m. to 7:30 p.m.
- ability to stand and walk for extended periods
- ability to lift and carry guest supplies occasionally
- capability to perform manual tasks requiring dexterity
- willingness to respond quickly in emergencies
Job Qualifications
- High school diploma or equivalent
- bachelor’s degree preferred
- minimum of 3 years of experience in guest relations, front desk management, or hospitality management, with at least 1-2 years in a supervisory or managerial role
- valid driver’s license with clean driving record
- strong leadership and team management skills
- knowledge of hotel management systems and reservation software
- ability to analyze data and adjust processes to improve occupancy
- strong interpersonal and customer service skills
- ability to work in a fast-paced, guest-facing environment
Job Duties
- Lead concierge/front desk team to ensure smooth check-in/out and excellent guest service
- manage guest referrals, screening, and room allocation to maximize occupancy
- supervise front desk operations including phone inquiries and guest requests
- monitor facility readiness and cleanliness, coordinating with maintenance and housekeeping teams
- track and analyze occupancy data to inform decisions and improve operations
- resolve guest concerns and implement service recovery solutions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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