Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $44,000.00
Work Schedule
Fixed Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional development programs
Job Description
The American Cancer Society is a nationwide voluntary health organization dedicated to eliminating cancer as a major health problem. With a mission to eradicate cancer through research, education, advocacy, and patient services, the organization is at the forefront of the fight against this disease. Employing a diverse workforce of talented individuals and supported by 1.3 million volunteers, the American Cancer Society cultivates a culture focused on inclusivity and community service. This dedication ensures that all communities benefit from its lifesaving programs and resources. As a nonprofit entity, it thrives on the passion and expertise of its employees who are deeply... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years of experience in guest relations, front desk management, or hospitality management
- At least 1-2 years in a supervisory or managerial role
- Valid driver's license with clean driving record
- Ability to work flexible hours including Sunday to Thursday schedule
- Ability to stand or walk for extended periods
- Ability to lift or carry items such as luggage or supplies
- Ability to perform manual tasks requiring dexterity
- Ability to respond quickly and assist in emergencies
- Physical capability to conduct room inspections and facility walkthroughs
Job Qualifications
- High school diploma or equivalent
- Preferred bachelor's degree
- Minimum of 3 years of experience in guest relations, front desk management, or hospitality management
- At least 1-2 years in a supervisory or managerial role
- Valid driver's license with clean driving record
- Strong leadership and team management skills
- Knowledge of hotel management systems and reservation software
- Ability to analyze data and adjust processes to improve occupancy
- Strong interpersonal and customer service skills
- Ability to work in a fast-paced, guest-facing environment
Job Duties
- Lead concierge/front desk team to ensure smooth check-in/out and excellent guest service
- Manage guest referrals, screening, and room allocation to maximize occupancy
- Supervise front desk operations including phone inquiries and guest requests
- Monitor facility readiness and cleanliness, coordinating with maintenance and housekeeping teams
- Track and analyze occupancy data to inform decisions and improve operations
- Resolve guest concerns and implement service recovery solutions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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