Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,640.00 - $73,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Performance bonus
Career development opportunities
Job Description
The Ritz-Carlton Los Angeles is a prestigious luxury hotel located in the heart of Los Angeles, California. As part of the globally renowned Ritz-Carlton brand under Marriott International, this property exemplifies world-class hospitality and exceptional guest services. Known for its elegant accommodations and impeccable standards, The Ritz-Carlton Los Angeles offers guests an unforgettable stay characterized by comfort, sophistication, and attention to detail. The hotel caters to discerning travelers who expect the highest levels of service in a luxurious setting. With over 100 award-winning properties worldwide, The Ritz-Carlton brand consistently sets the benchmark for rare and special luxury service, delivering excellence... Show More
Job Requirements
- High school diploma or GED
- one year experience in guest services, front desk, or related professional area
- or two-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- no work experience required with degree
- strong communication and interpersonal skills
- leadership ability
- ability to implement emergency plans
- knowledge of loss prevention policies
- ability to work full time
- management experience preferred
Job Qualifications
- High school diploma or GED with one year of experience in guest services, front desk, or related area
- or a two-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related field
- strong interpersonal and communication skills
- leadership and supervisory experience
- knowledge of emergency and loss prevention procedures
- ability to manage customer service programs and quality standards
Job Duties
- Manage day-to-day guest services and front desk operations
- lead, influence, and coach staff to deliver exceptional hospitality
- resolve guest complaints and conflicts effectively
- conduct facility inspections for safety, security, and maintenance
- oversee human resource activities including performance monitoring and coaching
- maintain communication across departments to support operations
- perform front desk duties during high-demand periods
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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