Job Overview
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
Our establishment is a premier high-end hospitality venue dedicated to offering an exceptional experience to every guest. Known for its elegant ambiance, meticulous service, and attention to detail, we pride ourselves on creating memorable moments and personalized interactions for all visitors. We operate in a dynamic environment where luxury and sophistication meet to deliver unparalleled customer satisfaction. Our team is comprised of dedicated professionals who are committed to excellence and continuous improvement in the hospitality industry. We foster a culture that values genuine connections, outstanding service, and attention to every guest's unique preferences and needs.
As a Guest Relations... Show More
As a Guest Relations... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to communicate effectively with diverse clientele
- Capacity to manage multiple tasks efficiently
- Strong problem-solving skills
- Flexibility to work evenings weekends and holidays
- Professional appearance and demeanor
- Ability to handle confidential information with discretion
- Excellent interpersonal skills
- Attention to detail and strong organizational skills
Job Qualifications
- Excellent communication and interpersonal skills with the ability to build rapport and maintain professional relationships with guests
- Ability to work in a fast-paced and dynamic environment
- Strong organizational and multitasking abilities
- Impeccable appearance and demeanor
- Adept at handling confidential and sensitive information with discretion
- High level of attentiveness responsiveness and excellent attention to detail
- Strong conflict resolution and problem-solving skills
- Ability to work well under pressure and maintain composure in high-stress situations
- Ability to work evenings weekends and holidays
- Proficient in using reservation and guest management systems is a plus
- Previous experience in a high-end hospitality role is not required and also a plus
Job Duties
- Serve as the primary point of contact for our guests providing personalized and attentive service throughout their visit
- Greet guests upon arrival ensuring a warm and friendly welcome
- Escort guests to their respective areas such as seating area private dining room or bottle service table
- Anticipate guests’ needs and preferences providing personalized recommendations and assistance throughout their visit
- Coordinate with various departments and managers to ensure seamless guest experiences
- Arrange and oversee special requests such as private events or access to exclusive amenities or services
- Maintain a comprehensive knowledge of the establishment’s offerings including menu items entertainment options and any special promotions
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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