Guest Relations Host/Hostess FT First Shift

Baltimore, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $20.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee wellness programs

Paid holidays

Training and Development

Job Description

GBMC HealthCare is a well-established healthcare institution dedicated to providing exceptional patient care and comprehensive medical services. Situated in a community-focused environment, GBMC offers a wide range of health programs and specialties, integrating advanced medical practices with compassionate care. As a leading healthcare provider, GBMC emphasizes patient wellness, safety, and satisfaction, fostering a professional environment where employees are valued and supported. The organization is deeply committed to diversity, equity, and inclusion, ensuring an equitable workplace for all its staff. GBMC operates with a robust infrastructure supported by a team of skilled healthcare professionals who work collaboratively to serve patients' needs... Show More

Job Requirements

High school graduate or equivalent work experience required
ability to work well under time constraints
strong oral and written communication skills
ability to work effectively as a team member
basic knowledge of tray identification system
basic nutrition knowledge related to patient menu programs
capability to follow detailed written or oral instructions
willingness to comply with COVID-19 vaccination policy
capability to maintain positive, cordial communication with patients and staff

Job Qualifications

High school graduate or equivalent work experience
basic knowledge of tray identification system
basic nutrition knowledge related to patient menu programs
skill in oral and written communication
ability to work well under time constraints
effective team player
ability to carry out detailed oral and written instructions using common sense understanding

Job Duties

Delivers and retrieves patient trays
assists patients with tray set-up as needed
delivers nourishment and between-meal snacks to patients as ordered
utilizes AIDET guidelines when interacting with patients
stocks unit pantries as ordered and ensures sign-off by nursing personnel
consults with team leader or supervisor regarding problems or conflicts
reports meal service related problems to management
assists with tray and tray line set-up and simple food preparation as directed
communicates positively and cordially with patients, visitors, and staff
assists with expedition of trays from tray line
places hot beverages on trays and positions trays in holding carts
retrieves dirty trays promptly
covers other units as directed during breaks or as needed
provides patients with hand sanitizer wipes prior to meals and encourages their use
pours coffee and hot beverages ensuring freshness
assists in maintaining a courtesy score of 90 percent or above for Press Ganey
demonstrates fire safety knowledge including Ansul system and extinguisher storage
demonstrates safe chemical usage and PPE adherence
follows HACCP program including temperature control and sanitation
assists with organization of coolers and storerooms
scans patient trays in the kitchen and at delivery
cleans work areas and delivery carts daily
completes other duties as assigned by Food and Nutrition Management team

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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