Guest Relations Host/Hostess

Baltimore, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $20.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Tuition Reimbursement

Employee Discounts

Job Description

GBMC HealthCare is a renowned healthcare organization committed to providing exceptional patient care and fostering a supportive work environment. As a leading healthcare provider, GBMC focuses on delivering comprehensive medical services through a team-oriented approach, ensuring that every patient receives personalized attention in a compassionate and professional setting. GBMC HealthCare and its affiliates are known for their dedication to quality, innovation in healthcare delivery, and a strong emphasis on community well-being. The organization values diversity, equal opportunity, and inclusivity, making it a preferred employer for healthcare professionals seeking growth and fulfillment in their careers.

This position is f... Show More

Job Requirements

High school graduate or equivalent work experience
Basic knowledge of tray identification system
Basic nutrition knowledge related to patient menu program
Skill in oral and written communication
Ability to work well under time constraints
Ability to work effectively as a team member
Ability to apply common sense to carry out detailed instructions
Ability to communicate positively and cordially
Must be fully vaccinated against COVID-19 or have an approved exemption
Willingness to adhere to safety and sanitation protocols
Ability to maintain courtesy standards
Ability to assist in food service operations as directed

Job Qualifications

High school graduate or equivalent
Basic knowledge of tray identification system
Basic nutrition knowledge related to patient menu program
Skill in oral and written communication
Ability to work well under time constraints
Ability to work effectively as a team member
Ability to carry out detailed written or oral instructions
Knowledge of fire safety regulations
Understanding of safe chemical usage and PPE
Knowledge of HACCP principles
Ability to maintain organized stock areas
Positive communication skills
Customer service orientation

Job Duties

Delivers and retrieves patient trays
Assists patients with tray set-up as needed
Delivers nourishment and between-meal snacks to patients
Utilizes AIDET guidelines when interacting with patients
Stocks unit pantries as ordered in CaterTrax
Consults with team leader or supervisor regarding problems or conflicts
Reports meal service related problems to team leader or manager
Assists with tray and tray line set-up and simple food preparation
Communicates positively and cordially with patients, visitors, and staff
Assists with expedition of trays from tray line
Places hot beverages on trays in kitchen area
Retrieves dirty trays promptly
Covers other units as directed
Provides patients with hand sanitizer wipes before meals
Pours coffee and ensures it is fresh and hot
Maintains a courtesy score of 90 percent or above
Demonstrates fire safety knowledge
Demonstrates safe chemical usage knowledge
Demonstrates HACCP program knowledge
Maintains organization of coolers and storerooms
Scans patient trays at kitchen and delivery
Cleans work areas and delivery carts daily
Completes other duties assigned by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: