Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $32.94
Work Schedule
Flexible
Benefits
complimentary hotel stays
Discounts at bars and restaurants
Service excellence training
Social events
free meals on duty
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Job Description
The Beverly Hills Hotel, famously known as the "Pink Palace," is a landmark 5-star luxury hotel located at 9641 Sunset Blvd, Beverly Hills, California. Part of the prestigious Dorchester Collection, this iconic hotel has been a symbol of glamour and elegance since 1912. Renowned for its exceptional service, timeless hospitality, and exclusive amenities, The Beverly Hills Hotel boasts a rich legacy of hosting celebrities, dignitaries, and discerning travelers from around the world. The hotel offers a blend of classic charm and modern luxury, featuring beautifully appointed rooms and suites, world-class dining options, and impeccable guest services in a sophisticated and... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hospitality or customer service
- Excellent English communication skills
- Ability to stand and walk for extended periods
- Ability to exert light physical effort
- Flexibility to work varied shifts and sometimes long hours during peak periods
Job Qualifications
- Experience in luxury hospitality or front office roles
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and work under pressure
- Proficiency in English
- Attention to detail
- Ability to work collaboratively in a team environment
Job Duties
- Get to know guests and build relationships
- Ensure guests receive an exceptional experience
- Share guest requests and knowledge with relevant teams
- Anticipate guest needs and proactively greet guests
- Perform check-in and check-out procedures including reservations and financial transactions
- Report and help correct any imperfections or issues
- Communicate effectively with all hotel departments
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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