Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.49
Work Schedule
Standard Hours
Day Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement Plan
wellness programs
Professional Development
Job Description
The American Cancer Society is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. With a mission centered on saving lives, the organization conducts research, provides patient support, promotes cancer prevention, and advocates for public policies that reduce the burden of cancer. The American Cancer Society boasts a dedicated workforce of employees and over 1.3 million volunteers who collectively raise the standard of care and support for cancer patients and their families across the country. The organization is committed to fostering an inclusive and diverse work environment that reflects the communities it serves, ensuring... Show More
Job Requirements
- High school diploma or equivalent
- minimum 2 years of experience in hospitality, guest services, or a related field
- valid drivers license required if expected to operate lodge vehicles
- ability to communicate effectively
- ability to supervise staff
- proficiency in Microsoft Office and reservation systems
- ability to manage multiple tasks and prioritize workload
- capacity for standing and walking for extended periods
- capability to lift and carry items occasionally
- ability to remain calm and professional under pressure
Job Qualifications
- High school diploma or equivalent
- additional education or certification in hospitality management, office administration, or a related field is preferred
- minimum 2 years of experience in hospitality, guest services, or a related field, with knowledge of guest relations and check-in procedures
- valid drivers license required if expected to operate lodge vehicles
- excellent communication and interpersonal skills
- ability to coordinate services and supervise front desk staff
- strong organizational skills with attention to detail
- proficiency in Microsoft Office and reservation systems
- customer service focus and problem-solving ability
Job Duties
- Manage guest referrals and check-ins to ensure timely registration and room assignments
- supervise concierge staff and provide training for excellent guest service
- coordinate guest amenities, transportation, and special accommodations
- maintain guest records and room inventory accurately
- conduct inspections of guest rooms and public areas for readiness and cleanliness
- address guest feedback and resolve concerns promptly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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