Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Range $19.00 - $22.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Night Shifts
Benefits
flexible schedule
overtime pay
Paid training
Employee Discounts
Professional work environment
Job Description
Caltech, officially known as the California Institute of Technology, is a world-renowned science and engineering institute recognized globally for its groundbreaking research and innovation. Located in Pasadena, California, Caltech is home to some of the brightest minds dedicated to addressing fundamental scientific questions and advancing technology that impacts society. The institution fosters an inclusive and diverse community where talented individuals come together to pursue excellence in their respective fields. Caltech not only excels in academic and scientific realms but also provides unique facilities and amenities that enhance the campus experience for members, staff, and visitors alike.
One of the most ... Show More
One of the most ... Show More
Job Requirements
- A minimum of 2 years of experience in the service or hospitality industry
- Must have basic computer skills including MS Word, Excel, and POS data systems with accurate typing and 10 key
- Excellent oral and written communications skills and experience providing high-level customer service in a professional manner
- Must be able to work under limited supervision and perform multiple assignments in a dynamic workplace environment
- Must have basic accounting skills
Job Qualifications
- A minimum of 2 years of experience in the service or hospitality industry
- Basic computer skills including MS Word, Excel, and POS data systems with accurate typing and 10 key
- Excellent oral and written communications skills and experience providing high-level customer service in a professional manner
- Ability to work under limited supervision and perform multiple assignments in a dynamic workplace environment
- Basic accounting skills
- Preferred hotel or private club experience
- Experience with hotel industry software is a plus
Job Duties
- Answer phones
- make reservations for the hotel, dining room and tennis courts, check in and checkout guests, answer member inquiries regarding payments and other questions pertaining to The Athenaeum
- Enter hotel and dining reservations in the respective reservations systems
- Work as a team with other front desk staff in maintaining room availability records, members, and guests personal accounts via automated reservation system
- Process and post member and guest charges and collect payments upon check-out
- Work as a team with other front desk staff in researching member account numbers to reconcile guest folio charges and billing issues
- Record dining reservations received via phone, email, or at the front desk from members and guests
- Respond to club Membership inquiries
- Market and promote special events at The Athenaeum to members and guests whenever opportunities occur, both over the phone and in person
- Responsible for all telephone calls received on The Athenaeum's trunk line, including routing calls to members, guests, or staff as required
- Receive and/or deliver messages, mail, or parcels to members, guests, or staff, as necessary
- Perform other duties as assigned
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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