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Guest Relations Clerk - Boathouse

Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Hourly
Range $17.35 - $22.90
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Work Schedule

Weekend Shifts
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Benefits

Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
supportive work environment
Health Insurance

Job Description

The City of Thornton is a vibrant and growing community that prides itself on delivering exceptional services and experiences to its residents and visitors alike. As a city facility operator, Thornton provides a wide range of amenities, programs, and events to ensure that community members can engage, enjoy, and benefit from local resources. Recognized for its commitment to excellent customer service and operational efficiency, the city continuously seeks to maintain welcoming environments where patrons feel valued and supported. The City of Thornton employs dedicated professionals who manage day-to-day operations, ensuring that policies are followed and facilities remain safe, clean, and... Show More

Job Requirements

  • high school diploma or equivalent
  • ability to work Saturdays and Sundays from May through September
  • basic cash handling experience
  • strong verbal communication skills
  • customer service orientation
  • ability to follow cash handling policies
  • ability to perform physical tasks associated with cashier duties
  • ability to work opening and closing shifts
  • willingness to learn and assist with various duties
  • pass background investigation

Job Qualifications

  • high school diploma or equivalent
  • experience in customer service or cashier roles preferred
  • basic math skills for cash handling
  • strong communication and interpersonal skills
  • ability to operate computer and cash register systems
  • ability to multitask and manage time efficiently
  • reliability and punctuality
  • ability to enforce policies and handle difficult situations professionally

Job Duties

  • perform front desk services and operations including answering questions and resolving problems
  • direct customers to appropriate locations
  • provide information and schedule rooms
  • make reservations and check equipment in and out
  • control facility admission including collecting fees and processing membership registrations
  • operate a cash register and handle cash in accordance with city policies
  • compile daily cash balances and deposit reports
  • communicate effectively with patrons to market and promote programs and services
  • enforce facility policies and procedures
  • observe and report improper facility or equipment use
  • maintain records such as inventory, activity reports, receipts, memberships, and reservations
  • perform program registration during peak periods
  • assist with special projects as assigned
  • work opening and closing shifts
  • train and mentor less experienced clerks

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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