Job Overview
Employment Type
Temporary
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.35 - $22.90
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Voluntary accidental death and dismemberment policy
flexible spending plan
retiree health savings plan
Pension Plan
Short-term disability plan
Long-term disability plan
Paid holidays
Vacation leave
sick leave
Multilingual Incentive Pay
Recreation Pass
Wellness Program
In-House Training Opportunities
Tuition Reimbursement
Employee assistance program
Job Description
The City of Thornton is a vibrant and growing municipality committed to providing exceptional services to its residents and visitors. Known for its community-oriented approach, Thornton operates a variety of public facilities and programs designed to enhance the quality of life for all. Among these facilities are community centers that serve as hubs for recreational and social activities, offering residents a welcoming environment to engage in a broad range of events, classes, and activities. The city fosters a culture of inclusivity, safety, and community engagement, striving to maintain high standards of service through dedicated staff and innovative programs.
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Job Requirements
- Must be at least 16 years old
- Six months previous customer service, receptionist, or public interaction experience preferably in a related setting such as recreation or arts
- Ability to handle money accurately, conscientiously and honestly
- Ability to work in a fast-paced, high-usage environment
- Ability to understand and carry out written and verbal instructions
- Ability to operate standard office equipment including cash register drawer, computers, and telephones
- Ability to communicate effectively orally and in writing
- Ability to maintain effective working relationships with city employees and the public
- Ability to work independently without supervision
- Basic knowledge of office procedures and computer applications
- Willingness to work weekends, including possible overtime
- Ability to stand or sit for prolonged periods
- Physical ability to exert light work occasionally up to 20 pounds
Job Qualifications
- Must be at least 16 years old
- Six months previous customer service or receptionist experience preferably in a related setting such as recreation or arts
- Equivalent combinations of education and experience may be considered
- Knowledge of city policies, procedures, and goals
- Knowledge of general office practices and procedures
- Knowledge of basic mathematics, spelling, grammar, punctuation, and vocabulary
- Knowledge of Rec Trac may be required
- Skill in organizing and managing multiple tasks
- Skill in maintaining filing systems
- Skill in working independently without supervision
- Ability to provide quality guest services
- Ability to handle money accurately and honestly
- Ability to work in a fast-paced environment
- Ability to understand and carry out written and verbal instructions
- Ability to apply policies and procedures
- Ability to operate standard office equipment including cash register drawer and computers
- Ability to use computer software such as word processing, database management, spreadsheets, and email
- Ability to establish and maintain effective working relationships with employees and the public
- Ability to communicate effectively orally and in writing
- Ability to maintain appropriate keyboard skills
- Ability to read, interpret, explain, and enforce policies
Job Duties
- Perform front desk services and operations by providing excellent customer service including interacting with customers to answer questions and resolve problems
- Direct customers to proper locations
- Provide information
- Schedule rooms
- Make reservations
- Check equipment in and out
- Assist the public in general
- Control facility admission including collecting drop-in fees and I.D. verification
- Process membership registrations and punch card sales
- Dispense photo I.D. cards
- Perform cash handling in accordance with city and department cash handling policies including operating a cash register drawer and compiling daily cash balances and deposit reports
- Communicate effectively with center patrons in person and over the telephone to market and promote programs and services
- Communicate and enforce facility policies and procedures
- Observe guest use and inform supervisors of improper facility or equipment use
- Assist in the maintenance of various records such as inventory, activity reports, receipts, memberships, reservations, and minor financial accounts
- Perform program registration during peak demand periods
- Assist with special projects as assigned
- Work opening and closing shifts as required
- Train and mentor less experienced clerks on duties and procedures
- Perform other duties as assigned
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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