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Guest Relations Associate - North Hospital

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs

Job Description

Indiana University Health is Indiana's most comprehensive health system, renowned for its commitment to delivering exceptional healthcare services across the state. With a network of 15 hospitals and a dedicated team of nearly 40,000 professionals, Indiana University Health strives to provide outstanding medical care to all Hoosiers. The organization collaborates closely with the Indiana University School of Medicine, leveraging cutting-edge scientific research and advanced training programs to enhance patient outcomes and promote continuous innovation in healthcare. As a leader in the medical field, Indiana University Health embodies a culture that emphasizes compassion, excellence, and purposeful service. Team members are encouraged... Show More

Job Requirements

  • high school diploma/ged
  • previous concierge level customer service experience preferred
  • previous healthcare experience involving patient/public contact preferred

Job Qualifications

  • high school diploma/ged
  • previous concierge-level customer service experience preferred
  • previous healthcare experience involving patient/public contact preferred

Job Duties

  • welcome all guests in a friendly, helpful manner
  • serve as an information resource by answering questions and providing accurate, up-to-date information
  • give clear directions to areas within the hospital and adjoining medical facilities
  • embrace and demonstrate the mission and vision of the organization as a culture champion
  • maintain a concierge-level customer service attitude
  • assist patients and visitors with various needs and inquiries
  • support a positive and welcoming environment within the hospital

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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