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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.26 - $27.40
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Wellness Program
Dental Insurance
Health Insurance
Paid parental leave
403(b)
Disability insurance
403(b) matching
Paid Time Off
Vision Insurance
Parental leave
Life insurance
Job Description
Children's Hospital Colorado (CHCO) is a nationally recognized pediatric health care system dedicated to providing expert care to children and families. As a leader in pediatric healthcare, CHCO combines cutting-edge medical treatment, research, and education to offer specialized services across a broad spectrum of health needs. The hospital is committed to fostering a patient and family-centered environment where every visitor, patient, and family member is treated with the utmost respect, compassion, and care. Serving as a critical hub for pediatric healthcare in the region, CHCO offers an environment where employees thrive through opportunities for professional development, a strong emphasis on... Show More
Job Requirements
- High school diploma or equivalent
- one year of administrative or clerical experience in a customer service environment
- availability to work day shifts Monday to Friday with weekend and holiday commitment
- ability to provide high level customer service in a healthcare setting
- knowledge of visitor management systems and health screening protocols
- excellent communication and interpersonal skills
- ability to handle difficult situations with professionalism and composure
Job Qualifications
- High school diploma or equivalent
- one year of administrative or clerical experience in a customer service environment
- relevant associates or bachelors degree may substitute for experience on a year for year basis
Job Duties
- Ensure every visitor completes mandatory health screening and is cleared to proceed through facility
- record health screening for all visitors in Visitor Management System
- utilize Visitor Management System to verify visitor status and create visitor badges
- serve as an ambassador by providing high-level customer service support and assistance to patients, families, visitors and internal team members
- adhere to and enforce visitor access policies and verify authorized visitors in the medical record system
- provide first level de-escalation of difficult situations with patients, families and visitors
- escort all visitors to their destination
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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