Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,517.00 - $54,396.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k plan
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
Job Description
Concord Hospitality is a reputable hospitality company known for its commitment to delivering exceptional guest experiences across its portfolio of hotels. Esteemed for its company culture, Concord Hospitality emphasizes respect, inclusivity, and a positive work environment where every associate feels valued. The company operates with foundational cornerstones including Quality, Integrity, Community, Profitability, and Fun, which collectively define its operational and cultural ethos. Concord offers competitive wages and a comprehensive benefits package to its full-time associates, including medical, dental and vision plans, life insurance, short-term and long-term disability options, 401(k) plans, tuition assistance, discounted room rates at Concord managed hotels, as... Show More
Job Requirements
- high school diploma or equivalent
- minimum 2 years experience in front desk or guest relations
- proficient in hotel management software
- ability to work flexible hours including weekends and holidays
- strong problem-solving and organizational skills
- excellent customer service orientation
- valid identification and eligibility to work legally
Job Qualifications
- high school diploma or equivalent
- prior experience in hospitality or front desk management
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- knowledge of hotel operations and customer service standards
- ability to handle financial reporting and control procedures
Job Duties
- assist in maintaining guest service as the hotel philosophy
- respond promptly to guest needs
- ensure all hotel staff are trained in guest services and meet standards
- develop added value customer service programs
- encourage and reward staff for responsive guest assistance
- act as manager on duty and assist front desk operations
- ensure front desk staff are trained in procedures and systems
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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