Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
career advancement
Job Description
The Ritz-Carlton Orlando Grande Lakes is a premier luxury resort located in Orlando, Florida. As part of the globally recognized Ritz-Carlton brand under Marriott International, this establishment is known for its exceptional guest service, luxurious accommodations, and world-class amenities. The resort offers guests a serene and elegant environment, complemented by beautiful natural surroundings and impeccable attention to detail in every aspect of the guest experience. With a commitment to excellence, The Ritz-Carlton Orlando Grande Lakes is dedicated to providing an unforgettable stay for visitors from around the globe.
The Ritz-Carlton brand sets the standard for luxury hospitality worldwide, an... Show More
The Ritz-Carlton brand sets the standard for luxury hospitality worldwide, an... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- ability to stand, sit, or walk for an extended period
- ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds
- ability to follow company policies and procedures
- availability to work full time
- excellent communication skills
- professional appearance and demeanor
Job Qualifications
- High school diploma or G.E.D. equivalent
- no related work experience required
- no supervisory experience required
- excellent communication skills
- professional telephone etiquette
- ability to maintain confidentiality
- strong interpersonal skills
- ability to work well in a team environment
Job Duties
- Supply guests with directions and information regarding property amenities, services, and hours of operation
- contact appropriate individual or department to resolve guest call, request, or problem
- follow up with guests to ensure their requests or problems have been met to their satisfaction
- receive, record, and relay messages accurately, completely, and legibly
- respond to special requests from guests with unique needs
- communicate VIP arrivals to designated personnel for escort and delivery of amenities
- follow all company policies and procedures
Job Qualifications
Experience
No experience required
Job Location
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