Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $32.56 - $43.42
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
employee recognition
Job Description
JW Marriott Essex House New York, part of Marriott International's luxury portfolio, is a distinguished hotel located at 160 Central Park South in New York City. Known for its elegant accommodations and exceptional service, this hotel offers guests a luxurious experience that combines historic charm with modern amenities. As a flagship property, JW Marriott Essex House is committed to providing an environment where both guests and associates feel valued and inspired. The hotel proudly embraces its heritage and continues the legacy of J. Willard Marriott by fostering a culture of genuine hospitality and innovation.
Joining JW Marriott Essex House m... Show More
Joining JW Marriott Essex House m... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Ability to stand, sit, or walk for extended periods
- Ability to move, lift, carry, push, pull objects up to 10 pounds without assistance
- Excellent communication skills
- Ability to maintain confidentiality
Job Qualifications
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Excellent communication skills
- Ability to work well in a team environment
- Professional and clean personal appearance
- Ability to anticipate and address guest service needs
Job Duties
- Supply guests with directions and information about property amenities, services, and hours of operation
- Contact appropriate departments to resolve guest calls, requests, or problems
- Follow up with guests to ensure satisfaction
- Receive, record, and relay messages accurately
- Respond to special requests from guests with unique needs
- Communicate VIP arrivals to designated personnel
- Follow all company policies and procedures
Job Qualifications
Experience
No experience required
Job Location
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