Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $31.55
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Retirement Plan
Professional development opportunities
Job Description
The Ritz-Carlton Residences Waikiki Beach is a prestigious luxury hospitality establishment located in the vibrant heart of Waikiki, Hawaii. Known for its impeccable service and attention to detail, The Ritz-Carlton brand stands as a global symbol of luxury, comfort, and exceptional guest experience. With over 100 award-winning properties worldwide under Marriott International, the Ritz-Carlton portfolio is dedicated to creating moments that resonate deeply with guests, ensuring their stay is memorable and uniquely personal. This luxurious location offers unparalleled services and amenities, drawing both leisure and business travelers who seek the highest standards in hospitality. The iconic setting of Waikiki Beach... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Ability to stand, sit, or walk for extended periods
- Ability to move, lift, carry, push, pull, and place objects up to 10 pounds without assistance
- Bilingual/Japanese speaker preferred
- Available to work day shifts
- Preferred experience in hospitality
Job Qualifications
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Bilingual/Japanese speaker preferred
- Ability to communicate clearly and professionally
- Customer service orientation
- Ability to stand, sit, or walk for extended periods
Job Duties
- Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities
- Contact appropriate individuals or departments to resolve guest requests or problems
- Follow up with guests to ensure their requests or problems have been met satisfactorily
- Receive, record, and relay messages accurately and completely
- Respond to special requests from guests with unique needs
- Communicate VIP arrivals to designated personnel for escort and amenity delivery
- Perform other reasonable job duties as requested by supervisors
Job Qualifications
Experience
No experience required
Job Location
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