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Job Overview
Employment Type
Full-time
Part-time
Hourly
Work Schedule
Flexible
Benefits
weekly pay
flexible schedule
shift meal discount
family dining discount
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Champions of Hope program
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip resistant shoes program
community and charitable involvement
Igniting Dreams Grant Program
Training Contests
Job Description
Buffalo Wild Wings is a popular American casual dining restaurant and sports bar franchise known for its vibrant atmosphere, extensive menu featuring wings with a variety of sauces and seasonings, and lively environment for sports enthusiasts. Established to offer guests a unique combination of great flavors and a welcoming social experience, Buffalo Wild Wings has grown into a leading destination for friends, families, and sports fans alike. As a cornerstone of the restaurant’s success, the team at Buffalo Wild Wings is committed to providing exceptional service and creating memorable moments for every guest who walks through its doors.
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Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to work flexible hours including evenings, weekends, and holidays
- Strong verbal communication skills
- Basic proficiency with phone and reservation software
- Ability to stand for extended periods during shifts
- Positive attitude and team player mentality
Job Qualifications
- Strong communication and interpersonal skills
- Ability to manage multiple tasks simultaneously with grace and efficiency
- Friendly and approachable personality
- Basic computer skills for managing reservations and phone systems
- Previous experience in hospitality or front desk roles preferred
- Ability to work effectively in a fast-paced, team-oriented environment
- Organized and detail-oriented approach to work
Job Duties
- Greet and welcome guests with a friendly and professional demeanor
- Manage guest flow and seating arrangements efficiently during peak times
- Handle incoming phone calls and manage reservations accurately
- Communicate effectively with servers and management to ensure a smooth guest experience
- Maintain a clean and organized reception area
- Provide outstanding customer service by addressing guest inquiries and concerns promptly
- Assist in coordinating special requests and seating preferences
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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