Job Overview
Compensation
Type:
Hourly
Rate:
Range $12.00 - $14.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Bluegreen Vacations Corporation is a leading vacation ownership company committed to providing exceptional vacation experiences and customer service. With a strong presence in the hospitality industry, Bluegreen Vacations offers a variety of resort options across the United States and beyond, catering to diverse vacation preferences and needs. Known for its dedication to quality and guest satisfaction, the company fosters an inclusive and supportive work environment that values diversity and equal employment opportunities. As a drug-free workplace, Bluegreen Vacations upholds high standards of integrity and professionalism, ensuring a safe, welcoming atmosphere for both employees and guests.
The Guest Reception Represent... Show More
The Guest Reception Represent... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or receptionist roles preferred
- excellent communication skills
- ability to manage multiple tasks efficiently
- proficiency with computer systems
- willingness to submit to a background check and drug test
- ability to work in a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- excellent communication and interpersonal skills
- prior experience in customer service or receptionist roles preferred
- ability to manage multiple tasks efficiently
- proficiency with computer systems and office software
- strong attention to detail
- ability to work well in a team environment
- problem-solving skills
Job Duties
- Greet all guests in a warm and professional manner
- understand and follow all processes as outlined in the Guest Training Manual SOP
- maintain a positive working relationship with sales, marketing and admin
- distribute and collect guest registration forms assisting guests with any questions they may have
- assist in ensuring all downstream reporting is accurate including payroll, premium reconciliation, hotel reconciliation, vendor payables and BI reporting by maintaining a superior level of data integrity
- log escalation of customer complaints/concerns as outlined by site level management
- accurately assign guests to a sales representative in the order they arrive
- ensure all information is updated in concierge from the guest registration within a timely fashion
- answer all incoming calls, research customer issues, and escalate to a manager/supervisor as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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